Customer Service Team Leader

4C Recruitment Solutions | Smithfield | www.careerone.com.au | 6/4/24

Reputable, Australian owned logistics company is seeking an experienced Customer Service leader to join their team. You will be responsible for leading, mentoring and coaching 7 Customer Service Reps working in a proactive KPI driven environment.
[…]
•  Lead the customer service operation to ensure high quality service to customers […]
•  Ensure efficient and effective operations of the customer service department […]
•  Train, coach and mentor team to exceed KPI’s and deliver exceptional customer service […]
•  Liaise and collaborate with key internal stakeholders and customers […]
•  Ensure accuracy...

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