Functions and Bookings Administrator
Welcommé Group | Melbourne | Full-time | scoutjobs.com.au |
We're seeking a Functions and Bookings Administrator to liaise with our customers and operations teams to make bookings and functions at all Welcomme Group venues. Hours are Monday-Friday, 9am-5pm. Immediate start.
Welcommé Group is a new and upcoming Melbourne hospitality group! Rooted in the French word “commé,” meaning “as you are,” we celebrate authenticity, radiating positivity through uplifting affirmations. As you step into our welcoming haven, you become family, embraced by warmth and carefree charm.
Our mission is to create emotional connections, exceeding expectations with remarkable experiences!
We're seeking a Functions and Bookings Administrator to liaise with our customers and operations teams to make bookings and functions at all Welcomme Group venues. Hours are Monday-Friday, 9am-5pm. Immediate start.
Golden Fleece Hotel- South Melbourne 3205. @goldenfleecehotel_melb
Two Wrongs- South Yarra 3141. @two_wrongs
Republic Economica- South Yarra 3141. @republic.economica
Key responsibilities and duties:
Ensure all bookings emails inbox are at zero by the end of the day
Answer phone calls in a friendly, fun and informative tone
Monitor and coordinate functions and bookings details with venue operations team, events and marketing managers
Maintain a high level of product and service knowledge to explain and sell services to customers
Ensure detailed and thorough completion of bookings as per customer requests
Maintain administration systems and processes that allow effective management of all correspondence and reporting
Punctual attendance at and participation in meetings as required by the business
Interact with all colleagues, and customers in a professional and positive manner to foster good rapport, promote brand and team spirit
Display high commitment to exceptional service and display strong attention to detail
The succesful candidate must have:
A love for hospo!
Warm and welcoming personality, strong interpersonal skills
Profficent technology skills (MS office, Opentable, Gmail, Stripe)
High level communication, the abilitiy to communicate clearly and concisely, varying communication style depending upon the audience and venue
Effective time management and organistion skills
Excellent attention to detail
Positive approach to change
Strong teamwork, willingess to assist and support others as required
Own laptop
What we can offer:
Discounts across the venue
Oppurtunity for growth within the group
Consistent work hours, flexibility working between venues
Welcommé Group is a new and upcoming Melbourne hospitality group! Rooted in the French word “commé,” meaning “as you are,” we celebrate authenticity, radiating positivity through uplifting affirmations. As you step into our welcoming haven, you become family, embraced by warmth and carefree charm.
Our mission is to create emotional connections, exceeding expectations with remarkable experiences!
We're seeking a Functions and Bookings Administrator to liaise with our customers and operations teams to make bookings and functions at all Welcomme Group venues. Hours are Monday-Friday, 9am-5pm. Immediate start.
Golden Fleece Hotel- South Melbourne 3205. @goldenfleecehotel_melb
Two Wrongs- South Yarra 3141. @two_wrongs
Republic Economica- South Yarra 3141. @republic.economica
Key responsibilities and duties:
Ensure all bookings emails inbox are at zero by the end of the day
Answer phone calls in a friendly, fun and informative tone
Monitor and coordinate functions and bookings details with venue operations team, events and marketing managers
Maintain a high level of product and service knowledge to explain and sell services to customers
Ensure detailed and thorough completion of bookings as per customer requests
Maintain administration systems and processes that allow effective management of all correspondence and reporting
Punctual attendance at and participation in meetings as required by the business
Interact with all colleagues, and customers in a professional and positive manner to foster good rapport, promote brand and team spirit
Display high commitment to exceptional service and display strong attention to detail
The succesful candidate must have:
A love for hospo!
Warm and welcoming personality, strong interpersonal skills
Profficent technology skills (MS office, Opentable, Gmail, Stripe)
High level communication, the abilitiy to communicate clearly and concisely, varying communication style depending upon the audience and venue
Effective time management and organistion skills
Excellent attention to detail
Positive approach to change
Strong teamwork, willingess to assist and support others as required
Own laptop
What we can offer:
Discounts across the venue
Oppurtunity for growth within the group
Consistent work hours, flexibility working between venues
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