Avis Budget GroupAustralia
Causal PayAbout Avis Budget Group We don't just rent cars.We're changing the way people move.Across our world
• famous brands
• Avis, Budget, Zipcar, and Apex
• we're leading the way for the global mobility industry.Our brands represent a mobility ecosystem of more than 11,000 locations in approximate...
AlstomTownsville QLD
the Profit & Loss of the project, in partnership with Platform Director & Project Manager Apply ALSTOM rules on ethics and compliances in all selling & customer management activities All About YouWe value passion and attitude over experience.
That’s why...
The Estée Lauder Companies Inc.Townsville QLD
retail operations experience including inventory and facilities management and cash reconciliation Proven track record of leading a team to achieve sales and customer service targets Experience of creating and executing in-store events Ability to work...
Connor Clothing PtyTownsville QLD
reward, the more successful we are, the more we earn. There are also generous clothing discounts. About You: Have a minimum of 2 years fashion retail management experience Experience in managing a team of more then 5 Sound Customer service skills...
AirswiftQueensland
proven experience growing and expanding recruitment teams offering both permanent and contract solutions.
Accountabilities:
• Plan and lead the delivery team to meet performance targets, quality standards, and legal requirements.
• Innovate and provide...
Thryv Holdings, Inc.Queensland
is a Permanent Full-Time Position, working from home (WFH) within Australia and will report Inside Sales Manager.
Your Responsibilities
This role will be responsible for, but not limited to:
• Conducting outbound and virtual calls to existing Thryv customers...
The Toro CompanyQueensland
Are you looking to move away from hands-on work and focus on managing workflows? Do you excel in customer service?
We are seeking a dedicated and customer-oriented individual to join our Equipment team as a Service Advisor. You'll report...
Ohio Valley Goodwill Industries Rehabilitation Center, Inc.Queensland
and handling management responsibilities when the store manager is not present. High School or equivalency required. Retail management experience preferred. Supervisory experience required. Must be able to understand and effectively communicate the English...
Get new jobs by email!
Get email updates for the latest Customer Experience Manager jobs in Townsville
It's free, and you can cancel email updates at any time
Customer Service Consultant
Rentokil Initial | Townsville | Full-time | apply.workable.com |
Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Townsville on a permanent, full-time basis.
In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales, and support. This is a office-based role where you will be working from the office all 5 days of the week.
The core responsibilities in this role include:
• Receiving inbound calls and email inquiries from domestic customers
• Proactively making outbound calls to our existing customers to promote our products and services
• Resolving customer queries quickly and accurately
• Scheduling appointments for residential customers
• Converting incoming inquiries into sales opportunities
• Liaising with your fellow colleagues
• Meeting calls and internal sales targets
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.
Requirements
• Experience working in customer service or call centre environments (essential)
• Demonstrated experience in phone sales and converting enquires into sales
• Good negotiating skills and converting the leads into sales
• Capable of working with multiple database systems and email programs with experience in word and spread-sheet packages desirable
• Proficient with communicating verbally and electronically
• Able to work calmly under pressure while multi-tasking
• Proven problem-solving skills
• Ability to focus on delivering a 'wow' experience to customers
• Ability to work in a team environment to support fellow colleagues
• Professional, reliable, and punctual.
• Accurately enter data into systems
As a part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.
About Us -
At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.
Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business-we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills
Employee Testimonials
“Rentokil Initial enables me to have a career where I feel valued but also gives me the opportunity to be a parent and have work-life balance.”
Phillip Winkler
"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."
Darran Gibson
“What has kept me at Rentokil Initial is the diversity of the role and the large amount of support.” The opportunities are endless here.”
Adam D’Andrilli
In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales, and support. This is a office-based role where you will be working from the office all 5 days of the week.
The core responsibilities in this role include:
• Receiving inbound calls and email inquiries from domestic customers
• Proactively making outbound calls to our existing customers to promote our products and services
• Resolving customer queries quickly and accurately
• Scheduling appointments for residential customers
• Converting incoming inquiries into sales opportunities
• Liaising with your fellow colleagues
• Meeting calls and internal sales targets
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.
Requirements
• Experience working in customer service or call centre environments (essential)
• Demonstrated experience in phone sales and converting enquires into sales
• Good negotiating skills and converting the leads into sales
• Capable of working with multiple database systems and email programs with experience in word and spread-sheet packages desirable
• Proficient with communicating verbally and electronically
• Able to work calmly under pressure while multi-tasking
• Proven problem-solving skills
• Ability to focus on delivering a 'wow' experience to customers
• Ability to work in a team environment to support fellow colleagues
• Professional, reliable, and punctual.
• Accurately enter data into systems
As a part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.
About Us -
At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.
Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business-we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills
Employee Testimonials
“Rentokil Initial enables me to have a career where I feel valued but also gives me the opportunity to be a parent and have work-life balance.”
Phillip Winkler
"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."
Darran Gibson
“What has kept me at Rentokil Initial is the diversity of the role and the large amount of support.” The opportunities are endless here.”
Adam D’Andrilli
Recommended jobs: