M365 & Identity Pre-Sales Engineer

Logicalis Australia | Melbourne | Full-time | apply.workable.com |
As an M365 & Identity Pre-Sales Engineer, you will play a critical role in designing secure and scalable identity and access management (IAM) solutions as well as Microsoft 365 core platforms, such as Exchange online for our customers. You will work closely with stakeholders across various customers to understand their requirements and translate them into robust architectural designs that align with industry best practices and security standards.
This position requires expertise in identity technologies, a strong understanding of Microsoft technology, analytical skills, and the ability to communicate complex technical concepts to both technical and non-technical audiences.

The Person
 •  Technical Proficiency: Strong understanding of Active Directory, ADFS, EntraID and other M365 technologies, such as Exchange Online
 •  Product Knowledge: Familiarity with a wide range of IAM solutions and their features
 •  Communication Skills: Clear and effective communication of technical concepts
 •  Customer Focus: Ability to understand and address customer needs
 •  Problem-Solving Skills: Analytical thinking to propose solutions for customer challenges
 •  Team Collaboration: Working closely with sales and technical teams
 •  Adaptability: Quick adjustment to changes in technology and customer requirements
 •  Business Acumen: Understanding of business principles and aligning technical solutions with business goals
 •  Empathy: Understanding and relating to customer perspectives and concerns
 •  Continuous Learning: Commitment to staying updated on the latest IAM developments

Requirements

Architectural Design and Solution Development:

Develop end-to-end architectural designs for Active Directory, ADFS, EntraID and other M365 technologies, such as Exchange Online, considering factors such as scalability, reliability, performance, and security.

Requirements Analysis:

Collaborate with stakeholders to gather and analyse business requirements related to all of the above architecture design functions including user authentication, authorisation, single sign-on (SSO), and identity federation.

Technology Evaluation:

Evaluate and recommend identity technologies, platforms, and solutions based on business needs, industry trends, and security requirements.

Security and Compliance:

Ensure that the solutions designed comply with industry regulations, data privacy laws, and internal security policies. Conduct security assessments and risk analyses to identify and mitigate security vulnerabilities.

Documentation:

Review detailed technical documentation, including architecture diagrams, configuration guides, and operational procedures, to facilitate implementation and support working closely with Tech Leads and Senior Engineers.

Collaboration and Communication:

Collaborate with cross-functional teams, including security, IT operations, to align technical initiatives with broader organisational goals. Communicate technical concepts and solutions to stakeholders at all levels of the organisation.

Benefits

As a valued member of ‘Logicalis Australia’ you will enjoy several benefits, such as;
 •  Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help"
 •  Pick your own adventure: Our people have moved from Help-desk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we’ll fund you to learn it, so you can become it!
 •  Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success.
 •  Flexible, modern, working arrangements: Flexible model that allows for productive remote working and in person collaboration. #LI-Hybrid

*Do I need to meet all the requirements to apply?*

No. Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the requirements. In contrast, women, non-binary, and neurodivergent people aim for closer to 90%! Please don’t let us miss out on everything you have to offer just because there is some upskilling to do.
We can teach the specifics of the job. What we can’t teach is Character – ie Confidence, Capability, Curiosity

About us

We are Logicalis, Architects of Change™. We assist organizations in succeeding in a digital-first world by harnessing our collective technology expertise. Our lifecycle services, including cloud, connectivity, collaboration, and security, optimize operations, reduce risk, and empower employees.
As a global tech service provider, we also deliver managed services to provide real-time visibility and insights across clients' digital ecosystems. With 7000+ employees in 27 countries, we help 10,000+ clients globally create sustainable outcomes through technology.

For people living with disabilities, chronic illnesses, or neurodiversity; adjustments and support will be made available to create a more comfortably aligned application process. If you need any specific accommodations (tools, time, etc.), and feel comfortable disclosing this, please let us know and we’ll be glad to facilitate.
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