Customer Service Representative
About Our Client
Our client is an FMCG industry leader in their field. They are experienced accelerated growth and are looking to expand their team. As a business they can offer:
• A stable business in an unstable economic climate
• Stimulating work in a fast-paced, intellectually challenging environment
• Diverse and inspiring colleagues and approachable leaders
• Easily accessible office, 10 minute walk from Mascot station
Job Description
This role will support customers with their ordering and general queries. This could look like:
• Responding to queries via email and phone
• Processing orders via SAP
• Liaising with various internal stakeholders
• Updating the CRM as required
Please note, this role is 8am-4pm or 9am-5pm Monday to Friday and will require you to work full time on site. No hybrid working arrangements are available.
The Successful Applicant
We are looking for someone with at least 3 years in an inbound customer service environment, with a focus on ensuring the customer experience always exceeds expectations.
You must also:
• Have SAP experience
• Be a team player
• Show trainability and willingness to learn new things
• Strong verbal and written communications skills (ESSENTIAL)
• Knowledge of MS Office suite
Please note that only Australian and New Zealand Citizens, and Permanent Residents are eligible, as these roles are full-time and not suitable for Working Holiday, or Student Visa holders.
What's on Offer
Our client is an FMCG industry leader in their field. They are experienced accelerated growth and are looking to expand their team. As a business they can offer:
• Competitive salary of $75k plus super
• A stable business in an unstable economic climate
• Stimulating work in a fast-paced, intellectually challenging environment
• Diverse and inspiring colleagues and approachable leaders
• Easily accessible office, 10 minute walk from Mascot station
Our client is an FMCG industry leader in their field. They are experienced accelerated growth and are looking to expand their team. As a business they can offer:
• A stable business in an unstable economic climate
• Stimulating work in a fast-paced, intellectually challenging environment
• Diverse and inspiring colleagues and approachable leaders
• Easily accessible office, 10 minute walk from Mascot station
Job Description
This role will support customers with their ordering and general queries. This could look like:
• Responding to queries via email and phone
• Processing orders via SAP
• Liaising with various internal stakeholders
• Updating the CRM as required
Please note, this role is 8am-4pm or 9am-5pm Monday to Friday and will require you to work full time on site. No hybrid working arrangements are available.
The Successful Applicant
We are looking for someone with at least 3 years in an inbound customer service environment, with a focus on ensuring the customer experience always exceeds expectations.
You must also:
• Have SAP experience
• Be a team player
• Show trainability and willingness to learn new things
• Strong verbal and written communications skills (ESSENTIAL)
• Knowledge of MS Office suite
Please note that only Australian and New Zealand Citizens, and Permanent Residents are eligible, as these roles are full-time and not suitable for Working Holiday, or Student Visa holders.
What's on Offer
Our client is an FMCG industry leader in their field. They are experienced accelerated growth and are looking to expand their team. As a business they can offer:
• Competitive salary of $75k plus super
• A stable business in an unstable economic climate
• Stimulating work in a fast-paced, intellectually challenging environment
• Diverse and inspiring colleagues and approachable leaders
• Easily accessible office, 10 minute walk from Mascot station
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