ADF CareersSydney NSW
multi-tasking and logistics management skills to ensure materiel, purchases, and databases are managed so that exercises, humanitarian work, and operations run smoothly.
Your duties may include:
• Managing supply computer databases and statutory...
New South Wales StateSydney NSW
Manager Financial AccountingJob no: 534911Work type: Ongoing full-timeLocation: SydneyCategories: Financial Analysis/Research/Reporting, Financial Control/Management, General Accounting, Management AccountingDo you want your work to make...
Two Palms MediaSydney NSW
capabilities together to develop and deliver insightful and innovative solutions to any brief. They are the growth drivers for our business, driving strategic relationships to shared success. The role of our Senior Account Manager Our Senior Account Manager...
Department of Climate Change, Energy, the Environment and WaterSydney NSW
for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.To ApplyIf excited by the information above, we look forward to receiving your application, including a copy of your...
https:/www.bebee.com/joinNew South Wales
Manager
• Material Management
• Newcastle, Australia
• Compass Group
Medirest recognises the importance of providing a flexible, individually tailored local service to meet the specialist needs of our clients in hospitals and senior living...
Get new jobs by email!
Get email updates for the latest Receiving Manager jobs in Sydney
It's free, and you can cancel email updates at any time
Customer Service Team Leader
Rentokil Initial | Sydney | Full-time | apply.workable.com |
Your chance to join a market-leading, global organisation
• Work within a dynamic, supportive, and collaborative team environment
• Opportunities for growth and development
*** Do you have a spark - do you have passion - do you have great positive energy? ***
Rentokil Initial - Pest is currently in search of an experienced Customer Service Team Leader to join our fast-paced Sydney-based team. We are looking for someone with excellent communication skills, the ability to prioritise, and to stick to deadlines but most of all, someone who is passionate about providing the best level of service to our customers and enjoys leading a great team for a great company to meet objectives.
The key objectives of this role are to maintain and increase Rentokil's Initial sales and customer services, handle customer complaints and inquiries, and provide outstanding customer service. The role also sees someone providing leadership, training, and development to the customer services team and implementing continuous improvement initiatives.
We are looking for someone who will lead by example.
Rentokil Pest has been offering Pest solutions to businesses for over 50 years. We operate in all states of Australia employing passionate people to manage, maintain, and service our extensive customer network.
What's in it for you:
• A market-related salary plus great benefits
• The chance to work for a multi-national business offering excellent growth and development opportunities
• An experienced, supportive, and collaborative team environment
The main duties for this role include:
• On-going training, development, and coaching of the team to support high performance and ensure team members have a thorough understanding of their roles and responsibilities
• Monitor individual and team performance to build customer service capability and high-performance customer service outcomes
• Receiving inbound calls and email inquiries from Commercial and Residential customers
• Develop and support a positive team culture of continuous improvement
• Ensure delivery of excellent customer service through fast and accurate processing of Customer queries and coordinating with other departments to resolve customer enquiries
• Managing customer escalations and liaising with internal departments to resolve complaints
• Report on a daily basis activity and results
• Providing administrative and account support including month-end processes
The ideal candidate will possess:
• Previous experience with customer service in a leadership role
• Essential Experience in working and/or running a call center
• The ability to build long-term internal and external relationships
• Exceptional written & verbal communication skills
• Attention to detail and problem solving
• Intermediate Microsoft Office skills
• Time Management and Organisational Skills
The successful candidate must be able to pass a Pre-employment medical, drug, and alcohol screen as well as reference checks.
If you are looking for an exciting role supporting a great team and the opportunity to advance your career with a global and reputable company, then this is the role for you! APPLY NOW!
Employee Testimonial -
“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”
Renay Fagan
“I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.”
Matt Jones
• Work within a dynamic, supportive, and collaborative team environment
• Opportunities for growth and development
*** Do you have a spark - do you have passion - do you have great positive energy? ***
Rentokil Initial - Pest is currently in search of an experienced Customer Service Team Leader to join our fast-paced Sydney-based team. We are looking for someone with excellent communication skills, the ability to prioritise, and to stick to deadlines but most of all, someone who is passionate about providing the best level of service to our customers and enjoys leading a great team for a great company to meet objectives.
The key objectives of this role are to maintain and increase Rentokil's Initial sales and customer services, handle customer complaints and inquiries, and provide outstanding customer service. The role also sees someone providing leadership, training, and development to the customer services team and implementing continuous improvement initiatives.
We are looking for someone who will lead by example.
Rentokil Pest has been offering Pest solutions to businesses for over 50 years. We operate in all states of Australia employing passionate people to manage, maintain, and service our extensive customer network.
What's in it for you:
• A market-related salary plus great benefits
• The chance to work for a multi-national business offering excellent growth and development opportunities
• An experienced, supportive, and collaborative team environment
The main duties for this role include:
• On-going training, development, and coaching of the team to support high performance and ensure team members have a thorough understanding of their roles and responsibilities
• Monitor individual and team performance to build customer service capability and high-performance customer service outcomes
• Receiving inbound calls and email inquiries from Commercial and Residential customers
• Develop and support a positive team culture of continuous improvement
• Ensure delivery of excellent customer service through fast and accurate processing of Customer queries and coordinating with other departments to resolve customer enquiries
• Managing customer escalations and liaising with internal departments to resolve complaints
• Report on a daily basis activity and results
• Providing administrative and account support including month-end processes
The ideal candidate will possess:
• Previous experience with customer service in a leadership role
• Essential Experience in working and/or running a call center
• The ability to build long-term internal and external relationships
• Exceptional written & verbal communication skills
• Attention to detail and problem solving
• Intermediate Microsoft Office skills
• Time Management and Organisational Skills
The successful candidate must be able to pass a Pre-employment medical, drug, and alcohol screen as well as reference checks.
If you are looking for an exciting role supporting a great team and the opportunity to advance your career with a global and reputable company, then this is the role for you! APPLY NOW!
Employee Testimonial -
“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”
Renay Fagan
“I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.”
Matt Jones
Recommended jobs: