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Sr lead sales engineer
Melbourne | Permanent | www.tiptopjob.com |
About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications : quickly, securely, and effortlessly. Together, we are building a culture and company from the people up : committed to teamwork, trust and transparency.
People power progress.
Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year.
Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We're looking for top:tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
The Senior Lead Sales Engineer (Cloud and Security) provides Top in Class Sales Engineering and Architectural support for Hybrid IT and Security solutions. They are the clients trusted technical advisor whom is responsible for helping to architect and design solutions that achieve the client's business needs and goals.
The Senior Lead Sales Engineer (Cloud and Security) is responsible to provide consultative technical expertise throughout the sales cycle which includes the preparation and presentation of designs, bids, and proposals.
The Main Responsibilities
Position Summary:
• Perform consultative selling to business clients who desire outsourced managed and professional services for Cloud and Security to enhance their internal capabilities
• Pre:sales design and implementation expertise in Enterprise Cloud and Security services
• Determine client requirements and uncover the underlying drivers, and gravitate client towards Lumen offerings for Managed Cloud and Security Services, including (but not limited to) SIEM, EDR/XDR, UEBA, Vulnerability Assessment, Security Awareness, Cloud Security, DFIR, Cloud (Private/Public/Hybrid), Application Modernization
• Bundling our various offerings (e.g. Cloud and Security) to provide a complete end:to:end solution
• Field technical questions from prospects and clients
• Provide consultative services based on prospect's requirements
• Represent Lumen Business technical capabilities to prospective customers and existing customer base, and influence customer expectations according to Lumen offerings capabilities and constraints
• Present Lumen Business proposed solutions in a professional business environment, demonstrating salesmanship
• Provide post:sale support to installation personnel as needed to clarify service expectations; including providing diagrams, verbal explanation, and written documentation
• Present technical training to new and existing sales and Sales Support personnel
• Meet and exceed management targets for number of customer contacts, number and complexity of sales opportunities supported, and training completed
• Provide technology consulting for internal contacts in Product Management and Marketing, and translate prospective customer requirements into recommendations for new or enhanced products and features
• Ensure compliance with all Policies and Procedures
• Attend company and regional meetings as required, maintain peer relationships and understand and utilize company resources
• Work on opportunities within assigned region to meet regional objectives and targets
• Consistent track record of driving Managed deals toward closure and seeing them smoothly through the Lumen Business process
• Drive and instill solution best practices across regional team
What We Look For in a Candidate
• Complete understanding of the sales process.
• Good face:face customer interaction skills.
• Excellent knowledge in Managed and Professional Services for Cloud and Security, including (but not limited to) SIEM, EDR/XDR, UEBA, Vulnerability Assessment, Security Awaren
Lumen connects the world. We are igniting business growth by connecting people, data and applications : quickly, securely, and effortlessly. Together, we are building a culture and company from the people up : committed to teamwork, trust and transparency.
People power progress.
Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year.
Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We're looking for top:tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
The Senior Lead Sales Engineer (Cloud and Security) provides Top in Class Sales Engineering and Architectural support for Hybrid IT and Security solutions. They are the clients trusted technical advisor whom is responsible for helping to architect and design solutions that achieve the client's business needs and goals.
The Senior Lead Sales Engineer (Cloud and Security) is responsible to provide consultative technical expertise throughout the sales cycle which includes the preparation and presentation of designs, bids, and proposals.
The Main Responsibilities
Position Summary:
• Perform consultative selling to business clients who desire outsourced managed and professional services for Cloud and Security to enhance their internal capabilities
• Pre:sales design and implementation expertise in Enterprise Cloud and Security services
• Determine client requirements and uncover the underlying drivers, and gravitate client towards Lumen offerings for Managed Cloud and Security Services, including (but not limited to) SIEM, EDR/XDR, UEBA, Vulnerability Assessment, Security Awareness, Cloud Security, DFIR, Cloud (Private/Public/Hybrid), Application Modernization
• Bundling our various offerings (e.g. Cloud and Security) to provide a complete end:to:end solution
• Field technical questions from prospects and clients
• Provide consultative services based on prospect's requirements
• Represent Lumen Business technical capabilities to prospective customers and existing customer base, and influence customer expectations according to Lumen offerings capabilities and constraints
• Present Lumen Business proposed solutions in a professional business environment, demonstrating salesmanship
• Provide post:sale support to installation personnel as needed to clarify service expectations; including providing diagrams, verbal explanation, and written documentation
• Present technical training to new and existing sales and Sales Support personnel
• Meet and exceed management targets for number of customer contacts, number and complexity of sales opportunities supported, and training completed
• Provide technology consulting for internal contacts in Product Management and Marketing, and translate prospective customer requirements into recommendations for new or enhanced products and features
• Ensure compliance with all Policies and Procedures
• Attend company and regional meetings as required, maintain peer relationships and understand and utilize company resources
• Work on opportunities within assigned region to meet regional objectives and targets
• Consistent track record of driving Managed deals toward closure and seeing them smoothly through the Lumen Business process
• Drive and instill solution best practices across regional team
What We Look For in a Candidate
• Complete understanding of the sales process.
• Good face:face customer interaction skills.
• Excellent knowledge in Managed and Professional Services for Cloud and Security, including (but not limited to) SIEM, EDR/XDR, UEBA, Vulnerability Assessment, Security Awaren
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