Head of National Key Accounts
We’re looking for a Head of Key Accounts to join our National Sales team on a permanent, full-time basis. Based at our South Melbourne office and reporting to our Group General Manager - Sales, this is an absolutely pivotal role which will give the successful applicant an outstanding opportunity to shape and drive the ongoing sales strategy of our business, while providing a unique chance to gain exceptional experience for your own career development and growth.
Leading our Key Account Team, this role will be responsible for building and executing sales strategies and account management plans which will drive profitable volume growth in all of our portfolios of products, within all of our segments (commercial, builders, trade and retail).
Aligning with senior leaders within merchant partners, the Head of Key Accounts will drive our national sales teams to deliver a superior level of customer experience.
A key objective will see you completing strategic business planning for both our internal team and external partnerships; reviewing and completing comprehensive and sophisticated trading terms; plus reviewing best practice and how we ‘get things done’ – with a keen eye on ensuring we are always customer centric.
You’ll join an experienced, positive and supportive team which is part of a wider, dynamic business known for our innovative and cutting-edge products, as well as our people-focussed, dynamic culture.
About you
This is key role which forms part of our Senior Leadership Team, and as such and will require you to have the strong, demonstrable experience as follows:
• Significant and relevant experience in customer/key account management roles
• Passion for product – you’ll need to live and breathe our products and not just be happy to ‘skim the surface’
• Outstanding customer/key account management skills with a background in selling, negotiation, developing and managing trading terms, planning and execution, and experience with measuring and monitoring success and what that looks like
• Curiosity and the ongoing desire to keep learning
• Ability to develop strong relationships with your audience and gain respect, trust and buy-in
• Exceptional authentic leadership skills and the ability to engage, motivate and build high performing teams
• Outstanding financial and business acumen
• Tenacity and resilience – you are motivated by a challenge
• Experience with D365/CRM Systems and BI reporting tools
What’s on offer?
Aside from a supportive, collaborative culture where you’ll be set up for success and know that you’re making a real difference from day one, we’ll also offer you:
• Hybrid working options
• Competitive remuneration and bonus structures
• An immersive onboarding program to set you up for success
• Opportunities to learn and grow through our Learning & Development programs
• Paid parental leave program
• ‘Great Rewards’ program - exclusive access to discounts and cashback rewards at your favourite stores
• ‘Bathrooms & More’ program - great discounts on a wide range of our products
• Volunteer and Community Service Leave
• Option to purchase additional annual leave
As well as other great benefits like discounted health insurance, financial advice, annual flu vaccinations, access to a range of online fitness programs via our Wellbeing Centre...and much more!
What’s it like to work with us?
Culture is key for us, and our people come from a variety of backgrounds and industries. We all share a common purpose of bringing to life all three of our cultural pillars: We are Customer Focused; We are One Team and We Care For Each Other.
Our passion and dedication are evident in how we work together to ensure everyone achieves our goals and that we all play in a role in making GWA a great place to work.
Our success is driven by a global team that share a passion to be the trusted and integrated solutions partner in the delivery of sustainable water solutions for bathrooms, kitchens, and laundries.
GWA is on a journey from Good to Great, and we are looking for people who are excited by change and want to make a difference. We care for each other and encourage people to take the lead to deliver superior solutions for our customers and consumers.
Our purpose
Since 1886, the experts at GWA have designed innovative, high-quality products for homes and offices. We have market leading, iconic brands including Caroma, Methven, Dorf and Clark.
As an ASX listed company, at GWA our purpose is to make everyday water experiences extraordinary. Water scarcity affects all communities and given that our consumers enjoy experiencing our products every day, we are proud to help save millions of litres of water each year.
Join us
Build your career with us and work with great people, great brands and a business with a history of strong growth. All you need to do is hit the apply button and be part of a company that is focused on delivering great customer experiences! For more information, please contact Emma Mahoney, Talent Acquisition Manager (emahoney@gwagroup.com)
GWA Group does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
We welcome and encourage applications from people of Aboriginal and Torres Strait Islander descent.
Don't let a perceived lack of experience hold you back – we value passion, potential, and a willingness to learn. Join our team and seize the opportunity to grow and excel in a supportive and dynamic environment!
You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location of this position to apply for this role.
Please note that we are not accepting applications from agencies at this time.
Leading our Key Account Team, this role will be responsible for building and executing sales strategies and account management plans which will drive profitable volume growth in all of our portfolios of products, within all of our segments (commercial, builders, trade and retail).
Aligning with senior leaders within merchant partners, the Head of Key Accounts will drive our national sales teams to deliver a superior level of customer experience.
A key objective will see you completing strategic business planning for both our internal team and external partnerships; reviewing and completing comprehensive and sophisticated trading terms; plus reviewing best practice and how we ‘get things done’ – with a keen eye on ensuring we are always customer centric.
You’ll join an experienced, positive and supportive team which is part of a wider, dynamic business known for our innovative and cutting-edge products, as well as our people-focussed, dynamic culture.
About you
This is key role which forms part of our Senior Leadership Team, and as such and will require you to have the strong, demonstrable experience as follows:
• Significant and relevant experience in customer/key account management roles
• Passion for product – you’ll need to live and breathe our products and not just be happy to ‘skim the surface’
• Outstanding customer/key account management skills with a background in selling, negotiation, developing and managing trading terms, planning and execution, and experience with measuring and monitoring success and what that looks like
• Curiosity and the ongoing desire to keep learning
• Ability to develop strong relationships with your audience and gain respect, trust and buy-in
• Exceptional authentic leadership skills and the ability to engage, motivate and build high performing teams
• Outstanding financial and business acumen
• Tenacity and resilience – you are motivated by a challenge
• Experience with D365/CRM Systems and BI reporting tools
What’s on offer?
Aside from a supportive, collaborative culture where you’ll be set up for success and know that you’re making a real difference from day one, we’ll also offer you:
• Hybrid working options
• Competitive remuneration and bonus structures
• An immersive onboarding program to set you up for success
• Opportunities to learn and grow through our Learning & Development programs
• Paid parental leave program
• ‘Great Rewards’ program - exclusive access to discounts and cashback rewards at your favourite stores
• ‘Bathrooms & More’ program - great discounts on a wide range of our products
• Volunteer and Community Service Leave
• Option to purchase additional annual leave
As well as other great benefits like discounted health insurance, financial advice, annual flu vaccinations, access to a range of online fitness programs via our Wellbeing Centre...and much more!
What’s it like to work with us?
Culture is key for us, and our people come from a variety of backgrounds and industries. We all share a common purpose of bringing to life all three of our cultural pillars: We are Customer Focused; We are One Team and We Care For Each Other.
Our passion and dedication are evident in how we work together to ensure everyone achieves our goals and that we all play in a role in making GWA a great place to work.
Our success is driven by a global team that share a passion to be the trusted and integrated solutions partner in the delivery of sustainable water solutions for bathrooms, kitchens, and laundries.
GWA is on a journey from Good to Great, and we are looking for people who are excited by change and want to make a difference. We care for each other and encourage people to take the lead to deliver superior solutions for our customers and consumers.
Our purpose
Since 1886, the experts at GWA have designed innovative, high-quality products for homes and offices. We have market leading, iconic brands including Caroma, Methven, Dorf and Clark.
As an ASX listed company, at GWA our purpose is to make everyday water experiences extraordinary. Water scarcity affects all communities and given that our consumers enjoy experiencing our products every day, we are proud to help save millions of litres of water each year.
Join us
Build your career with us and work with great people, great brands and a business with a history of strong growth. All you need to do is hit the apply button and be part of a company that is focused on delivering great customer experiences! For more information, please contact Emma Mahoney, Talent Acquisition Manager (emahoney@gwagroup.com)
GWA Group does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
We welcome and encourage applications from people of Aboriginal and Torres Strait Islander descent.
Don't let a perceived lack of experience hold you back – we value passion, potential, and a willingness to learn. Join our team and seize the opportunity to grow and excel in a supportive and dynamic environment!
You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location of this position to apply for this role.
Please note that we are not accepting applications from agencies at this time.
Don’t miss out on new job vacancies!
Create a job alert for: Information Manager, South Melbourne
It's free, and you can cancel email updates at any time