Director of Rooms
Reporting to the General Manager, the role holder will contribute to the performance of their area by facilitating the hiring and retention of exceptional talent as well as guest satisfaction and team member satisfaction and creating a wonderful guest experience in all touch points in the hotel.
[…]
Supervises all operational areas, ensuring that all hotel guests and visitors are met and guest satisfaction is maintained across the resort. […]
Analyses guest feedback as well as negative rating and/or comments in an effective and efficient manner and is able to present this to the Exec Com for discussion...
[…]
Supervises all operational areas, ensuring that all hotel guests and visitors are met and guest satisfaction is maintained across the resort. […]
Analyses guest feedback as well as negative rating and/or comments in an effective and efficient manner and is able to present this to the Exec Com for discussion...
Don’t miss out on new job vacancies!
Create a job alert for: Performance Manager, Gold Coast
It's free, and you can cancel email updates at any time