Management & Supervisory (Customer Service & Call Centre) - Kincare
This role will play a key role in KinCare’s ongoing commitment to provide excellent customer service to our valued customers and promote a culture of cross-functional collaboration with our broader team. This a newly created role, based in Bella Vista, offers the opportunity to make a positive impact on the organisation and its customers.
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Oversee the day to day activity of the National Contact Centre (NCC) to deliver excellent service to our customers and colleagues. […]
Be an escalation point for challenging customer and field staff requests, provide direction, and ensure customer complaints...
[…]
Oversee the day to day activity of the National Contact Centre (NCC) to deliver excellent service to our customers and colleagues. […]
Be an escalation point for challenging customer and field staff requests, provide direction, and ensure customer complaints...
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