Customer Service Officer (Parramatta)

Link Group | Parramatta | www.careerone.com.au |
As a Customer Service Officer (CSO) you will be the first point of contact (members, employers and financial planners) via phone (inbound/outbound), click-to-chat, and email for a range of enquiries.
Your key purpose will be meeting or exceeding their expectations for Customer Service with accurate and appropriate responses. […]

Delivering an outstanding member experience though excellent customer service on inbound and outbound calls

The provision efficient and effective query resolution by anticipating member needs and taking ownership for first call resolution […]
Positive participation in the...
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