Zendesk Jobs in Melbourne
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Zendesk, Inc.-Melbourne VIC
By clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice.
Job Description
About Zendesk Zendesk is the world’s leading Customer...
appcast.io -
Montu-Melbourne VIC
in Zendesk, our CRM, and spreadsheets as required for some processes.
• Why You'll Love It:
• Make a real difference in people's lives every day
• Work in a fast-paced, innovative environment
• Contribute to improving our processes and services
• Grow your...
smartrecruiters.com -
Zendesk, Inc.-Melbourne VIC
By clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice.
Job Description
Join us at Zendesk, where we're on a mission to power...
appcast.io -
Eva-Melbourne VIC
If this sounds like a team you'd like to be part of, read on below.
What's the day to day like?
Be the main point of contact for customers on a daily basis by solving customer queries through Zendesk tickets, phone calls and other channels as necessary...
workable.com -
Amber Electric Pty-Melbourne VIC
their queries and concerns, via inbound/outbound phone lines, live chat and email (using Zendesk).
• Working closely with our external stakeholders to help solve customer problems and deliver a seamless customer experience.
• Handling complaints and Ombudsman...
appcast.io -
Mercury-Melbourne VIC
Experience with Zendesk is a plus
• Consistently exercise empathy
• Exude competence
• Always seek to answer the question behind the question
• Understand how to translate convoluted banking or engineering terminology into clear, human user communication...
surfingwave.app -
Zero Hash-Melbourne VIC
and troubleshoot system issues
• Work closely with developers and operational teams on escalated technical issues
• Manage Zendesk and JIRA related workflows
• Create alerts and dashboards based on application logs and business metrics
• Strive for zero outages...
appcast.io -
Montu-Melbourne VIC
as determined from time to time.
Qualifications
• A Bachelor’s degree in a relevant field is desirable, but not required.
• Experience with Zendesk or similar, back of House and operational teams.
• Process design experience, rebuilding and launching processes...
surfingwave.app -
Divvy Cloud Corp.-Melbourne VIC
Operations team works cross-functionally to operationalise the roll out of pricing and packaging initiatives in a way that supports the growth of the business as we scale.
Proficiency in gSuite, Salesforce, Netsuite, and/or Zendesk a plus.
About the Role...
appcast.io -
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