Service Desk Manager Jobs in Sydney
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Search Results - Service Desk Manager Jobs in Sydney
First Focus-Sydney NSW
A leading Managed Service Provider in Australia is looking for a Service Desk Manager to lead a team of support professionals. This role requires experience in customer-facing IT support and strong communication skills.
Responsibilities include...
Appetency Recruitment Services-Sydney NSW
Running any team meetings/huddles, including taking and distributing meeting minutes
• Review of team member timesheets
• Review and management of Service Desk and Alert ticket queues
• Weekly 1 on 1 with team members
• QA reporting (i.e. audit of works...
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First Focus-Sydney NSW
politics, and five‑layer ticket escalations.
Why this role matters
As a Service Desk Manager you’ll build a trusted team that delivers great customer outcomes, supports technicians, and keeps the business confident in your pod when demand spikes...
Aspect-Sydney NSW
Aspect is looking for an experienced Help Desk Supervisor to lead their Service Desk team and enhance technology support across the organization. This full-time, permanent role is critical to improving technology outcomes for Autistic individuals...
Canon New Zealand-Sydney NSW
on ensuring that your customers receive an exceptional level of service. This is a hybrid role with flexibility to work from home, certain days a week. It reports to the Service Desk Manager.
Main Duties
• Provide 1st and 2nd Level support to our customers...
State Street-Sydney NSW
State Street is seeking a Managing Director, Head of APAC Multi class agency execution trading, based in Sydney. This role is crucial for overseeing dealing desks and ensuring compliance with regulatory standards. The ideal candidate will have over...
JPMorgan Chase & Co.-Sydney NSW
J.P. Morgan Trading Services provides a scalable end-to-end suite of securities financing and collateral management services across transaction types and asset classes, through a custody- and clearing-agnostic platform, and supported by a robust...
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LAB3-Sydney NSW
by reviewing the existing service desk operations and adapting it to the global cloud platform.
• ITIL Process Framework: Define and implement ITIL-aligned service management processes for the cloud platform, including incident, problem, change, release...
InfoTrust Co.-Sydney NSW
metrics track how effectively documented knowledge is being referenced during incident resolution.
• Knowledge Management process collaboration with Service Desk Team Leader drives KB Article creation through CSI initiatives while maintaining quality...
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Myndful-Sydney NSW
Myndful is seeking a Cloud Services Lead to enhance the operational readiness of a global Azure cloud platform in Sydney. This role involves embedding with a client to manage service desk capabilities, oversee ITIL processes, and ensure production...
AccorHotel-Sydney NSW
AccorHotel is seeking a Concierge Team Leader for our Sofitel Brisbane Central. In this pivotal role, you will lead a team focused on delivering world-class service to our guests by managing the concierge desk and providing guest recommendations...
Fujitsu-Sydney NSW
of a Service Desk service for Fujitsu's customers. This includes the management of all incidents, queries, service requests through to successful resolution and closure. This role involves shift work and weekend work.
Australian Citizenship or Permanent...
Androgogic NZ Limited-Sydney NSW
A leading educational technology firm is seeking a Service Desk Technician for a permanent part-time position (20 hours/week). This role involves providing technical support, primarily for the Totara Learning Management System, while allowing...
Talent-Sydney NSW
Application Support, ServiceNow, Incident Management, SaaS Support, User Access Management, Troubleshooting, Microsoft 365, Generative AI Tools, ChatGPT, Copilot, ITSM, Stakeholder Communication
Apply Now
If you're a strong L2 Service Desk or Application...
LAB 3 Pty Ltd-Sydney NSW
A leading technology services provider is seeking a Client Services Lead to enhance their cloud service management for a global platform. Responsibilities include establishing a service desk, implementing ITIL processes, and integrating...
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