Service Desk Analyst Jobs in Perth
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Search Results - Service Desk Analyst Jobs in Perth
Wesfarmers Limited-Perth WA
Service Desk and coordinate escalation of issues
• Provide support to our Systems Administrators including system backups, log checking and maintenance
• Assist with reviewing existing IT systems and provide recommendations which support our ongoing focus...
appcast.io -
ClearCompany-Perth WA
Performing debugging procedures
This position is a key liaison between the IT Service Desk, application vendors, and the line-of-business team members who perform the process work (in-person and using remote access tools).
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Cognizant-Perth WA
Roles And Responsibilities
1. Level 1 / 2 Desktop Support (Face to Face and Remote)
2. Logging and creating Interactions, Incidents and Service Requests
3. Tracking progress of Incidents and Service Requests through to closure with Global Service Desk...
appcast.io -
Redtablefoods-Perth WA
In this role, you will be responsible for ensuring the effective day-to-day operation of our IT service desk's proactive services and initiatives. Your primary duties will include providing excellent 1st/2nd level support on all supported systems...
Capgemini-Perth WA
/deployment, Windows and application patching
• Execution of application and/or platform changes, releases, and service requests in supported environments
• Root cause analysis and service improvement solutions
• Liaise with appropriate teams for deployment...
appcast.io -
ERM: Environmental Resources Management-Perth WA
the growth of ERM’s service offerings using ESRI's full suite of desk and cloud-based geospatial applications.
• On a daily basis provide GIS mapping support for reports and proposals.
• Provide geospatial planning and support for field activities...
Capgemini-Perth WA
updates
• Root cause analysis and service improvement solutions
• Liaise with appropriate teams for development of corrective actions or viable workarounds to resolve major incidents
• Adhere to ITIL guidelines for Incident, Problem, and Change Management...
South Coast Baptist College-Rockingham WA, 38 km from Perth
of items.
Other Duties:
• Serve as an escalation point to the IT Service Desk and provide technical support to staff and students.
• Maintain an accurate and up-to-date record of enquiries/tickets and resolve tickets in a timely manner.
• Create user...
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