ICT Business Analyst
ICT Business Analyst
About the company
At Optivia we’re passionate about one thing — helping our clients unlock the potential of their data, so they can make better decisions and streamline business operations.At our core, we are ‘data people’, delivering data solutions and partnering with innovative technology vendors and digital disruptors in the industry. We are a growing consultancy firm, capitalising on long-established clients that include some of the best-known brands in Australia.
We are launching into an exciting growth phase.
We are seeking well-rounded and experienced consultants who want more than just a 'deliver to spec' life for our Melbourne offices.- Permanent and contract positions available
- Rare opportunity to play a key role in building a great consulting firm
- Iconic Australian clients
- Great work life balance
Our clients trust us. We provide data-driven solutions for some of our clients’ most important business problems. We are their first choice due to the high quality of our work, speed of delivery, and our ability to rapidly adapt to unforeseen challenges, changes of scope or new business priorities.
About the roleThis is an end to end and autonomous role delivering business, functional and system analytic services to enable the successful delivery of consulting project initiatives being executed by Optivia. The ICT Business Analyst is a person who can take ownership of their responsibilities and deliver a quality result.
The role is responsible for shifting focus between business analysis, working with stakeholders and assist with identifying opportunities to meet new client needs.
Activities and Responsibilities:- Eliciting and defining business requirements and functionalities
- Engaging with business and project stakeholders to understand business requirements and barriers
- Mapping current and future states and point out changes required to achieve the future state
- Initiating extra activities and other interventions whenever gaps are identified, or issues arise
- Liaising between business stakeholders and various technical teams like architects, development teams, testing teams, change managers and end users
- Assisting the product owner in maintaining product catalogue and scrum catalogue
- Creating multiple interface documents highlighting the dependencies and the data flow between various IT systems
- Assisting in comprehensive architectural and solution design efforts
- Producing reports clearly documenting business analysis findings
- Involved in managing project deliverables, solution design, gap identification, root cause analysis, documentation, testing, change management and post implementation training.
- Assisting, supporting, and training other team members and company staff
- Tertiary qualification in IT/Systems and/or equivalent
- Business Analysis certification or qualification (e.g. BABOK) (desirable)
- Proven analyst level experience as ICT Business Analyst field using various analysis tools and techniques
- Demonstrated expertise in process mapping and modelling
- Demonstrated experience in managing business risk associated with transformation and improvement programs
- Strong experience in MS Office suite and systems.
- A highly collaborative team player and able to work in an adaptive team structure
- A quick learner of technology and data
- Able to meet deadlines and work under pressure
- Capable of considering a whole of enterprise view, by using strong strategic and analytical skills
- Rigorous in using problem identification and a creative approach to problem solving
- Expert in managing all types of relationships and stakeholders with a particular focus on customers and building relationships with contractors, and internal teams
- A great communicator in both verbal and written communication
- Highly proactive, with high level of ownership and follow through
This is a unique opportunity to join a growing company that is expanding into new areas, where you can further develop your skills and knowledge, actively contribute to our strategic direction, and help mould the future of the company.
Apply now!