Business Development Manager

About the Company

Founded in 2011, Ethnolink is Australia's leading multicultural communications agency, specialising in the delivery of high-quality translation projects for government and not-for-profit organisations. We are on a mission – to connect the world through language.

Position Overview

The employee will play a crucial role in identifying and nurturing potential clients, supporting the wider sales team, and contributing to the company's strategic objectives.

• Develop and implement business development strategies to expand the company’s market presence and drive revenue growth.
• Identify and evaluate emerging markets and industry trends to support the company’s strategic objectives.
• Build and maintain long-term relationships with key stakeholders to foster ongoing business opportunities.
• Contribute to the continuous improvement of business development processes.
• Support the development of strategic partnerships and alliances.
• Conduct thorough research to identify potential leads and monitor industry trends and competitor activities to identify new opportunities.
• Define and prioritise target markets to align business development efforts with organisational goals and resources.
• Identify and attend relevant events and networking opportunities to generate high-quality leads.
• Collaborate with the sales team in preparing and delivering impactful presentations to potential clients.
• Maintain an up-to-date CRM system with client interactions and sales activities.
• Collaborate with the marketing team to develop and execute effective sales campaigns.
• Assist in creating and distributing marketing materials, proposals, and client-focused documentation.
• Contribute to the continuous improvement of business development processes.
• Weekly, Monthly, Annual and other reporting as requested by the business.
• Any other project or task requested by your manager or the business.

• Bachelor’s degree in Business, Marketing, Communications or a related field is desirable.
• Knowledge and experience of the translation and or multicultural communications industry.
• 1-2 years of experience in sales or marketing, business development, or a similar role.
• Strong research and analytical skills to identify potential leads and opportunities.
• Excellent communication and interpersonal skills, both written and verbal.
• Proficiency in using CRM software and other sales tools.
• Ability to work independently and as part of a team.
• Strong organisational and time management skills.
• Willingness to attend events and travel as needed.
• A proactive and results-driven mindset.
• An understanding of multicultural communications and translation services.
• Ideally, the ability to speak a language other than English.
• Ideally, the ability to translate from at least one language into another.
• Alignment with Ethnolink’s core values.

Salary: AUD 84,000-88,000+Super