Cafe Manager

The Leaf Kitchen in Southport, QLD, epitomizes the essence of contemporary café culture, blending traditional flavours with modern culinary innovations. As a cornerstone of the local community, our café is dedicated to delivering exceptional coffee, a dynamic menu that responds to seasonal availability, and a vibrant atmosphere perfect for both casual and special dining experiences.

Location: The Leaf Kitchen, Southport, QLD

• Collaboratively design seasonal menus with the chef team, ensuring innovative and cost-effective offerings that align with our brand and customer preferences.
• Coordinate and execute special events and functions, tailoring each occasion to exceed guest expectations while maintaining budgetary oversight.
• Manage procurement processes, negotiating with suppliers to secure quality ingredients and products at competitive prices within budget constraints.
• Maintain meticulous records of stock levels and financial transactions to ensure operational efficiency and profitability.
• Uphold stringent compliance with health regulations, maintaining a clean, functional, and aesthetically pleasing dining environment.
• Engage with customers to gather feedback on their dining experience, implementing improvements to ensure high satisfaction levels.
• Lead, train, and supervise a diverse team, fostering a culture of excellence in service and teamwork.
• Handle reservations, warmly greet guests, and occasionally assist in order taking to ensure a personalised customer service experience.

• Develop marketing strategies to promote special dishes or events at the café.
• Implement innovative technologies for more efficient service management, such as digital ordering systems.
• Oversee the maintenance and aesthetic upkeep of the café to enhance customer experience and operational efficiency.

Experience Required: Minimum 2 years

• Strong leadership and interpersonal skills, capable of motivating a team.
• Excellent communication and customer service skills, with an ability to personally connect with guests.
• Proactive and creative problem solver, eager to innovate and improve guest experiences.
• Detail-oriented, with a capacity to manage multiple tasks efficiently in a fast-paced environment.

If you're passionate about leading a team in a vibrant café setting and have the skills to enhance our guest experience, please submit your CV and cover letter detailing your relevant experience and qualifications to our team.