[ref. o1969720] Technical Services Manager
- Join a diverse and supportive workplace that values every individual
- Access professional growth through CDC’s Training Academy
About us:
Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.
Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.
At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.
Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.
About the role:
As the Technical Services Manager, you will lead a team of qualified technical staff to oversee the daily operations and supervision of all critical infrastructure, including electrical, mechanical, and fire systems. You will be accountable for the team's execution of maintenance, change control, and incident response activities, ensuring compliance with safety standards, procedures, and accurate reporting.This hands-on role is embedded within CDC’s Operations team, working onsite to uphold service excellence and operational resilience. As a key leader, you’ll help maintain CDC’s reputation as ANZ’s premier specialist data centre provider, while fostering team pride and strong customer engagement.
Other responsibilities include:
- Provide cultural and operational leadership across critical infrastructure operations, ensuring alignment with CDC's values, leadership fundamentals, and long-term business goals.
- Lead and mentor a multidisciplinary team, fostering knowledge sharing, capability development, and strong stakeholder engagement across service providers, contractors, and internal staff.
- Oversee daily operations and preventative maintenance activities for mechanical, electrical, and fire systems, ensuring safety compliance, regulatory certification, and seamless business continuity.
- Manage service provider relationships and maintenance contracts, ensuring delivery excellence, contract adherence, and continuous performance improvement.
- Drive optimisation strategies for data centre infrastructure, lead escalations and complex problem-solving efforts, and represent the team in technical forums and operational solutioning workshops.
- Support procurement, financial objectives, and risk mitigation initiatives, ensuring the resilience of critical infrastructure and the delivery of client and organisational outcomes.
What CDC offers you:
CDC offers excellent employment conditions and benefits such as:
- CDC Academy - Mark your mark by enhancing your professional development with the CDC Academy. Enrol in specialised training courses that will help you develop skills and ensure you thrive in your chosen career.
- CDC Day - An additional day of paid leave dedicated to nurturing your health and wellbeing.
- Parental Leave - Inclusive and above legislative tenure of parental leave entitlements to help you start, grow and care for your family.
- Volunteer Leave - Make a meaningful difference with 2 days of volunteering leave for any cause or charity of your choice.
- Employment Assistance Program - Be confident that you and your family are supported with access to our comprehensive Employee Assistance Program.
- CDC Social Events - CDC’s offers staff and their family’s inclusive events that nurtures relationships, connection and friendships across the business. CDC hosts BBQs, family picnics and community events, bringing together CDC staff in different settings.
About you:
This role would be suitable for a candidate who comes from a strong leadership background within a critical infrastructure operations-based industry.- Experience supervising technical teams and contractors, prioritising workloads, and enforcing compliance with regulated safety procedures in similar critical environments.
- Exposure in managing systems such as CRAC units, UPS, generators, and Building or Energy Management Systems.
- Sound financial management skills, particularly with OPEX budgets
Essential:
Australian Citizenship with ability to obtain and maintain a NV1 Security Clearance.
How to Apply:
If you're looking to be part of Australia and New Zealand's leading large-scale data centre innovator, submit your resume and cover letter by clicking Apply.
Diversity helps us all achieve more. We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity of backgrounds, perspectives, and experiences leads to innovation and success and a culture of trust and care.We actively promote equality and strive to create a welcoming environment for all employees. At CDC we’ve got your back. We’re dedicated to building a team that reflects the diversity of our community and we encourage everyone to bring their authentic selves to work, giving you the confidence to achieve more.
Closing Date: 11:59pm - Sunday, 4th of May 2025