Canberra - Technical Sales Representative

Daimler Trucks Canberra is hiring a Full time Technical Sales Representative role in Hume, ACT. Apply now to be part of our team.

Looking for candidates available to work: Monday

1. 3 years of relevant work experience required for this role

Expected salary: $60,000 - $75,000 per year

Experienced Technical Sales Representative (Parts / Service)

Daimler Trucks Canberra is looking for an enthusiastic and highly motivated Professional to join our parts/service department. We retail globally recognized products of Mercedes Benz, Freightliner & FUSO Trucks, World leading brands. A proud Daimler Elite Certified Dealer, driving ahead with great passion and exceptional customer service.

We have a dedicated and highly experienced Sales, Service and Parts team. Are you eager to learn, ambitious, honest, coachable and have a passion for not only helping others but succeeding expectations, and looking for your next exciting, stable, and successful career opportunity working with the most advanced heavy transport industry brands, this could be it.

About the role: This position involves interpreting and selling truck parts and service whilst delivering an exceptional level of customer service.

Identify and compile lists of potential clients using industry directories, online platforms, and local market research.

Maintain up-to-date knowledge of vehicle models, features, competitor offerings, and evolving market trends.

Monitor customer preferences and competitor activity, and share relevant updates.

Provide accurate quotes, negotiate pricing and complete purchase contracts and order documentation.

Report regularly to management on sales, customer feedback, and stock demand trends.

Follow up with buyers to ensure satisfaction, address concerns, and build customer relationships.

Prepare detailed reports and maintain accurate records of client interactions .

Source, sell and supply parts to our valued customers by responding to all over the counter, email, and phone enquiries in a timely manner.

Efficiently generate parts sales invoices and vendor purchase orders

Establish and maintain relationships with customers by providing an exceptional customer service experience

Assist with parts warehousing administration including stock take

Increasing and maximizing all parts sales which will involve liaising with client base

Ensure all customer’s requirements are promptly and accurately quoted and invoiced correctly as needed.

Monitor and action the quotes and requests from the external quoting platforms.

Assist in other duties as required

The successful candidate will possess:

Daimler Truck Experience is preferred but not essential

Exceptional customer service skills, including phone and written communication

Strong attention to detail

A positive attitude and strong work ethic

Be self-motivated and team orientated

Good administration, sound time management and organizational skills

Previous experience in a similar role will be highly regarded, but not essential

Reliable and punctual person with a “Can Do Approach”

Australian Drivers License

AUTO IT experience is desirable but not essential

Forklift License (preferred but not essential)

Benefits:

Continuous growth and advancement in career

Ongoing support and training opportunities and exposure to industry leading brands

Working with a passionate and dedicated team

Competitive salary based on experience and skills

We are a family owned, work/life balanced employer, focused on providing real value for our employees and customers. If you believe you are our next team member, we look forward to hearing from you.

Please submit a resume by close of business Friday 23 May 2025. For a confidential discussion contact the People and Culture Manager on 0269378***

Daimler Trucks Canberra