Receptionist & Office Admin Support, Melbourne

PFEC Global is an award-winning education and migration consultancy firm that has been providing unmatched services to students and aspiring migrants since 2006. With a team of experienced and qualified consultants, PFEC Global has helped thousands of students and migrants achieve their goals.

We are looking for an outspoken and confident candidate to join our expanding team at the Melbourne office and contribute to our continued growth journey.

Purpose of this position:

• Welcome and guide clients to the appropriate team member.
• Handle incoming calls and respond to client inquiries.
• Execute general administrative tasks, such as managing emails and online inquiries.
• Complete data entry tasks and input new customer and prospect data into the company database.
• Coordinate the schedules of the Counsellors and Migration Agents.
• Adhere to professional standards of presentation.
• Managing office supplies, and inventories, and placing orders as needed.
• Assist with the preparation of reports, presentations, and documents.
• Looking after the overall safety, hygiene, and atmosphere of the office.
• Oversee additional administrative tasks associated with office management.

Reasons to Choose This Opportunity:

• Assisting the Office Manager in executing regular projects offers a valuable opportunity to gain hands-on experience in project management, enhance organizational skills, and collaborate with various departments, paving the way for career growth and professional development.
• Excellent career growth opportunities
• Attractive salary package and a flexible working culture.
• Seize the opportunity to work as an industry leader, engaging with our field's most demanding services.
• Experience the chance to contribute to a growing organization with continually expanding opportunities for personal development.
• Embrace a workplace that values diversity and inclusion, fostering an environment where everyone feels welcome and supported.

Requirements:

• Previous experience in customer service or reception roles, preferably for 6 months or more.
• Must have valid Visa status and work authorization for full-time job.
• Outstanding face-to-face and telephone communication skills.
• Good understanding of MS-Office applications and G-suite.
• Professional appearance and positive attitude.
• Ability to perform effectively even with tight deadlines.
• Familiarity with Australian International Education Systems and Visa systems (preferred).

Application Instructions:

• Interested candidates are invited to share their CVs with us at hr@pfecglobal.com, ensuring to mention the position title in the subject line (Example: Receptionist, Melbourne)

Schedule:

• 8 hour shift

Experience:

• MS Office: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In person