Cafe/Restaurant Manager
- Permanent Role
- $65-75K PA
- Yorkeys Knob QLD
POSITION: We have a position available for a full-time Café/Restaurant Manager in Yorkeys Knob, QLD 4878.
SKILLS: The role requires you to hold at least a relevant AQF Diploma and 2 years of relevant fulltime work experience.
At least three years of fulltime work experience may substitute for the formal qualification listed above.
RESPONSIBILITIES:The role of the Café/Restaurant Manager is to effectively lead and coordinate all aspects of the restaurant’s operations ensuring smooth day-to-day operations and driving our success. The role encompasses a wide range of tasks that require effective leadership, coordination, and a keen eye for detail.
TASKS:- Create and manage staff schedules to ensure adequate coverage during peak and off-peak hours.
- Monitor food preparation and presentation to ensure high standards of quality and consistency.
- Develop and implement promotional activities to attract customers and increase sales.
- Oversee cash register operations, handle daily cash flows, and ensure banking is done accurately.
- May organise reservations, greet guests and help take orders when required.
- Address customer complaints and resolve any issues that arise in a professional manner.
- Build and maintain relationships with suppliers to ensure timely delivery and quality of goods.
- Monitor and control operational costs to maintain profitability, including labour and food costs.
- Foster a positive work environment by motivating staff and providing opportunities for career growth.
- Supervise and train waiting and kitchen staff on health, safety, and customer service practices.
- Ensure that customer service standards are consistently met and exceeded through checking in with customers, providing a memorable experience.
- Plan and develop menus in collaboration with Chefs. Including making recommendations regarding the addition of new Vietnamese dishes and/or adjusting current menus where possible.
- Arrange and organise special events or functions at our venue.
- Explaining and promoting our Vietnamese cuisine to customers.
- Strong leadership skills and the ability to manage a team
- Effective communication skills
- Strong problem-solving skills with the ability to ‘think on your feet’ while still making informed decisions
- Ability to work efficiently in a high pressure, busy environment
- Exceptional customer service
- Strong organisational and time management skills
- Thorough understanding of financial operations
- Barista experience, including knowledge of preparing a Vietnamese coffee and tea, is an advantage
- Must have good knowledge, understanding and skill in preparing and serving Vietnamese cuisine and various types of drinks
SALARY: The salary offers an annual salary of $65,000 - $75,000 negotiated based on your experience.
TO APPLY:Applications in Word format should be submitted via our website: https://precruitment.com.au/job-seekers/