Business Development Manager

About Our Client

Our client is a well-established large organisation in the FinTech payments industry. They are known for their commitment to providing quality services to their clients and have a strong presence in Sydney.

Job Description

• Proactively generate new business opportunities through cold outreach and referrals from your existing network and assigned merchant portfolio.
• Build and maintain strong relationships with key accounts, ensuring high levels of customer satisfaction and engagement.
• Attend industry events to stay informed on market trends and expand connections within target segments.
• Drive adoption of product suite within your portfolio by educating merchants on relevant solutions.
• Collaborate with internal teams, including Marketing, Partnerships, Merchant Servicing, Inside Sales, and oOn-boarding, to convert opportunities and enhance customer experience.
• Address merchant concerns efficiently by working closely with support teams to resolve issues.
• Provide valuable customer insights and feedback to the wider business to ensure the voice of the customer is heard.
• Maintain a structured approach to regular merchant communication, fostering long-term business relationships.

The Successful Applicant

A successful Business Development Manager should have:

• A bachelor's degree and experience in the e-commerce industry, either selling to e-commerce brands or working within one.
• A proactive and results-driven professional with a proven track record of generating leads and selling to business owners and C-suite executives.
• Strong relationship-building skills with a solutions-focused approach to client management.
• Excellent communication abilities across phone, email, and face-to-face interactions, with active listening and effective presentation skills.
• Detail-oriented, process-driven, and structured in outreach and engagement strategies.
• Confident in handling objections, navigating tough conversations, and addressing customer concerns.
• Strong time management, task prioritisation, and problem-solving skills.
• A team player who collaborates across departments to enhance client success.
• Adaptable in a fast-paced environment with the ability to quickly learn and apply new product knowledge.
• Experience in the payments industry is a plus.
• Must have the right to work in Australia.

What's on Offer

What's on offer for the successful Business Development Manager:

• Competitive salary package, estimated between $110,000 and $140,000 (base + super + coms)
• Opportunity to work in a well-established organisation in Sydney
• A supportive and positive team culture
• Career progression opportunities within the FinTech industry