Social Media & Email Executive- 4 month FT contract
About Ticketek Entertainment Group
Ticketek Entertainment Group is a global fan experience company that tickets, promotes and delivers live experiences impossible to forget. In a distracted world where nothing beats real human moments, We makes life better live!
Our Group includes; our Fan Experience Platform (Ticketek) that sells tickets and provides value added services, Event promoting, with businesses across Sport (TEG Sport), Touring (TEG Touring) and Family Experiences (TEG Experiences) and our digital business (Ovation) which focuses on delivering seamless data-driven outcomes for our fans and partners.
About the Role:
We're hiring a Social Media & Email Executive to deliver unforgettable moments within our event promoting businesses. You'll work closely with our tight-knit marketing team to create engaging content, build community, and deliver campaigns that boost attendance and enhance the attendee experience.You'll manage daily content delivery and community engagement across social platforms, produce compelling email campaigns, coordinate partner marketing, and contribute fresh ideas for social storytelling while staying ahead of platform trends.
Plus, you'll experience SXSW Sydney from behind the scenes!
This dynamic contract role blends creativity, collaboration, and attention to detail – perfect for someone who thrives in a fast-paced environment. There's also potential for this position to transition into a full-time role within the Ticketek Entertainment Group.Ready to help bring SXSW Sydney to life? We'd love to hear from you!
Requirements
What does a day in the life look like?
Role Responsibilities:
- Content & Planning: Develop content calendars across 5 social networks and collaborate with partners/programme teams to deliver engaging content
- Social Media Management: Create assets using Figma/Canva, manage daily posts (scaling to 10-20 during event week), amplify third-party content, and handle social inbox via Hootsuite
- Email Production: Design and deploy newsletters using Figma modules for Braze with team support, managing 2x weekly sends (daily during event week) and optimizing engagement
- Partnership Coordination: Primary contact for partner marketing collaboration, facilitating content sharing and cross-promotion to maximize value delivery
- Approvals & Compliance: Coordinate approval processes and ensure compliance with brand guidelines while maintaining publishing schedules
- Performance Tracking: Monitor social and email performance to inform content strategy and capture assets for reporting
- 2–3 years’ experience in social media, digital marketing or content production
- Strong understanding of platform best practice (Meta, LinkedIn, TikTok, YouTube, Blue Sky) •
- Experience with both organic and paid social media campaigns
- Confident writing for digital channels, with a great sense of tone and audience
- Organised and proactive, with excellent time management and attention to detail
- Creative thinker with a feel for pop culture, trends, and event audience behaviour
- Comfortable using tools like Canva, Photoshop / Figma, Hootsuite.
- Experience collaborating with creative teams (design, video, production)
- Strong communication skills for partner and stakeholder management
- Passion for creativity, innovation and major events.
- Background in entertainment, events, or content-focused environments
- Experience with email marketing platforms like Braze
- Exposure to performance tracking and social media reporting
- Experience working with music industry partners and venue relationships
- Understanding of legal and compliance requirements in entertainment marketing
- An interest in AI tools, content innovations, or advanced paid social strategies
Role requirements:
- This role requires you to: Work outside of normal business hours during the event week, and on the weekends immediately prior and during the event.
Benefits
At TEG, we offer more than just a job. Here’s a taste of what TEG offers:
- Complimentary event tickets
- Birthday and volunteering leave
- Wellbeing discounts & flu vaccinations
- Paid parental leave & free employee support (EAP)
- Global rewards and recognition
- Learning, development & career pathways
- A diverse, inclusive, and passionate team
Equal opportunities
TEG is an equal opportunity employer committed to embrace diversity, respect, and care for our people and communities.
If there are any adjustments that need to be made to ensure you have a fair and equitable experience in our recruitment process, please advise us when scheduling your interview.
*Only direct applications will be considered. No recruiters please*