Melbourne - Retail Manager – Workwear & Safety (Mandarin-Speaking Preferred)
Retail Manager – Workwear & Safety (Mandarin-Speaking Preferred)
Location: Morwell, VICCompany: Hip Pocket Workwear & Safety
Employment Type: Full Time
Salary: $70,000 – $85,000 per annum (based on experience)
Are you an experienced Retail Manager with a passion for team leadership, inventory control, and customer service? Do you have fluency in Mandarin and want to be part of a growing national brand with global supplier connections? If so, Hip Pocket Workwear & Safety Latrobe Valley wants to hear from you!
About Us
Hip Pocket Workwear & Safety is one of Australia's leading retail franchises in the workwear and safety gear industry, with 57 stores nationwide. Our Morwell store is proud to serve the local construction, logistics, and industrial community with premium workwear, PPE, and safety solutions.
We are locally owned and operated, but part of a powerful national network with international supplier relationships—particularly in China, where over 80% of our products are sourced.
The Role
We are seeking a driven Retail Manager to lead daily operations, manage a small team, coordinate inventory and suppliers, and engage directly with both local customers and Mandarin-speaking overseas suppliers.
Key Responsibilities- Manage day-to-day store operations, staff rosters, and performance
- Maintain stock levels, liaise with suppliers, and coordinate orders
- Drive in-store promotions, campaigns, and sales strategies
- Deliver excellent customer service, including to Mandarin-speaking clients
- Communicate with overseas suppliers for custom orders and product quality control
- Monitor P&L performance and implement continuous improvements
- 3+ years of retail management experience (workwear, safety, hardware or apparel preferred)
- Proven staff leadership and training abilities
- Strong knowledge of inventory and point-of-sale systems
- Excellent communication and organizational skills
- Fluency in Mandarin (Highly Desirable)
- Ability to work autonomously and in a fast-paced environment
- Competitive salary package
- Dynamic and supportive working environment
- Opportunities for growth within a national retail brand
- The chance to contribute meaningfully to our store’s expansion and sourcing strategy
How to Apply
Click Apply Now and upload your resume with a brief cover letter outlining your experience and why you're the right fit for this role or email your resume to alfi@coolgroup.com.au