Scheduler/Roster Admin

Rivervale, Perth WA

Package (Annual) :$65,000 + $11,000 on-call (pro-rata basis) + 11.5% Super

We are looking for a candidate who is bright and full of energy, solution-oriented, data-driven, possesses a keen eye for detail, and excels in communication.

Key responsibilities of this role include:

• Creating, updating, and publishing the roster on a fortnightly basis.
• Maintaining accurate shift notes.
• Overseeing the organizational rostering process by managing roster templates, rolling over employee rosters, and handling daily shift swaps and changes.
• Ensuring timely fulfilment of shifts.
• approving timesheets for payroll processing.

• Maintaining precise and timely documentation.
• Communicate effectively with all stakeholders including Support Workers, Clients, Service Coordinators, and Management
• Responsively and effectively managing employee queries concerning their rosters.
• Fulfilling any other duties as assigned by your supervisor.
• Notify the management immediately of any reportable incidents and take appropriate action in incident reporting.
• Create calendars for clients to roster their activities and share them with support workers after approval by Client Coordinator
• Receiving calls from our clients and support workers.
• Available after hours by telephone as required and prepared to be available to take calls over weekends
• There will be training and ongoing support provided by the team.

What we're seeking with our successful candidate:

• Strong prioritization skills, with a proven ability to manage workloads to achieve desired business outcomes.

• Minimum of 1 years experience in scheduling or rostering for an NDIS provider
• Understanding of the disability framework
• National Police Clearance
• NDIS Workers Screening Check (can obtain upon appointment)
• NDIS Worker Orientation Module certificate (can obtain upon appointment)
• Proven experience in effective incident reporting

• Ability to work autonomously and as part of a team
• Thorough working knowledge of the SCHADS Award
• Ability to work independently, as well as part of a team.
• Excellent written and verbal communication to interact with a wide range of internal employees, participants, their families, carers, community agencies, and other professionals.
• Enthusiasm and positive engagement with both employees and participants
• Understanding of professional boundaries, privacy, and confidentiality issues
• Strong technical skills and proficiency with Microsoft Office products and data management systems
• A proactive approach to the safety and wellbeing of yourself and participants
• Applicants must have the right to live and work in Australia.

What We Offer:

• Ongoing opportunities for career development and training
• 11.5% Superannuation contribution

-Full-time work Monday to Friday in our Rivervale Office

Applying:

If this job aligns with your aspirations, please send your cover letter addressing the selection criteria and your motivation for applying, along with your resume.

Ability to abide by company’s fitness for work policy, including random and at cause drug and alcohol testing.

You must have the right to live and work full time in Australia to apply for this position

Please submit your resume and a cover letter detailing your relevant experience and qualifications to career@thestarcare.com.au

Applications close on Feb 03/01/2025.