[ref. d86495021] Store Manager
We are looking for a passionate and dedicated Store Manager for Trovatino, our vibrant café and patisserie.
This is an exciting opportunity to work closely with both staff and clients in a fast-paced, dynamic environment, ensuring high standards of service, smooth day-to-day operations, and a welcoming atmosphere for all.At least 12 months relevant work experience
Flexible hours available
1 year of relevant work experience required for this role
Expected salary: $70,000 - $74,000 per month
TROVATINO CAFE PTY LIMITED is seeking a passionate and experienced Store Manager to lead the daily operations of our busy patisserie. The ideal candidate will ensure the smooth functioning of the store, maintain exceptional customer service standards, manage staff, and oversee the presentation and quality of our products.If you have a love for pastries and strong leadership skills, we’d love to hear from you!
Key Responsibilities:
Supervise and coordinate the day-to-day operations of the patisserie
Manage and motivate a small team of front-of-house staff
Ensure a high standard of customer service at all times
Oversee the display, stock rotation, and presentation of pastries and products
Monitor inventory levels and place orders with suppliers as needed
Handle customer queries and resolve complaints efficiently
Manage cash handling, daily reconciliation, and banking
Maintain hygiene and cleanliness standards according to food safety regulations
Train new staff and implement ongoing development
Work closely with kitchen/pastry chefs to ensure timely production and product consistency
Prepare staff rosters and manage shift schedules
Track sales performance and suggest ways to improve store profitability
Requirements:
Previous experience as a Store Manager or Supervisor in a hospitality or retail environment (patisserie, café, bakery preferred)
Strong leadership and team management skills
Excellent customer service and communication abilities
Good understanding of inventory control and ordering systems
Basic financial and POS knowledge
Flexibility to work weekends and public holidays
Passion for food, especially pastries and sweets
Knowledge of food safety and hygiene regulations
Visit Us
268 Great North Road
Wareemba NSW 2046