Customer Service Officer
Atlam Group Melbourne
Mas National & IntoJobs have a new opportunity for a Customer Service Officer to join our Workforce Australia team in South East Melbourne and Peninsula (Sites will be Cranbourne and Dandenong). We are looking for passionate individuals who are keen to make a real difference to the lives of people, while giving back to their local community.
About the Role As a Customer Service Officer, you will have one of the most important front-facing roles in our organisation! As the first point of contact to our clients and customers, you will act as a positive role model and advocate for our organisation, ensuring a positive first impression.
You will utilise your exceptional customer service and interpersonal skills with to influence and educate our customers and local employers on the benefits of employment services programs through direct promotion, business development and event coordination.
About the Role As a Customer Service Officer, you will have one of the most important front-facing roles in our organisation! As the first point of contact to our clients and customers, you will act as a positive role model and advocate for our organisation, ensuring a positive first impression.
You will utilise your exceptional customer service and interpersonal skills with to influence and educate our customers and local employers on the benefits of employment services programs through direct promotion, business development and event coordination.
In this role, you will use your strong ... Click here to view more detail / apply for Customer Service Officer
Michael PageMelbourne VIC
and provide professional customer support.
• Follow communication procedures, guidelines, and policies of the company.
The Successful Applicant
A successful Customer Service Officer should have:
• Proven skills relevant to Customer Service.
• Exceptional...
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with the customer
• Escalate complaints where required to the leadership team
What you bring:
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