[ref. t66853516] Sydney - View Jobs Description

We are seeking enthusiastic customer service professionals to join our Dubbo branch team

Customer Banking Specialist Relief Part Time opportunities

Fixed term Contract till Fri 31st Oct 2025

Please note that rosters are predetermined. Before applying please ensure you are available to cover one of the following rosters:

Position 1 - 20 hours per week:

• Monday: 8.30am - 12.30pm
• Tuesday: 8.30am - 12.30pm
• Wednesday: 8.30am - 12.30pm
• Thursday: 8.30am - 12.30pm
• Friday: 8.30am - 12.30pm

Position 2 - 20 hours per week:

• Monday: 12.15pm - 4.15pm
• Tuesday: 12.15pm - 4.15pm
• Wednesday: 12.15pm - 4.15pm
• Thursday: 12.15pm - 4.15pm
• Friday: 12.15pm - 4.15pm

Please specify on your job application which position would be your preference.

See yourself in our team

As the Customer Banking Specialist Relief in our Dubbo Branch, you'll:

• Provide support to local branches
• Wellington and Narromine and other branches within the area
• travel is a must
• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
• Support customers with enquiries, cash handling, transactional service, maintenance on accounts and process applications for credit products
• Complete Financial Health Checks to assess customers' financial needs and identify any changes
• Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
• Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

• Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
• Excellent communication skills & the ability to articulate financial terms in a clear way
• The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
• Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
• A genuine interest in building a career with Comm Bank and improving the financial wellbeing and lives of our customers

If this role matches your experience and career goals, apply today!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Job ID REQ219626