Customer service

Commex is a fast-paced workshop with in-person, telephone and online orders constantly streaming in, so we have an immediate need for a focussed Customer Service Administrator.

• Frontline customer service - You'll be the face of our business where first impressions count
• Main line calls – Friendly, customer centric attitude ready to make and take calls
• Customer service/sales – Learn the business and assist customers both in person and over the phone
• Workshop liaison – For more technical enquiries, you will liaise and be supported by qualified technicians in the workshop to achieve solutions for our customers
• Workshop scheduling – Liaise and organise with technicians regarding timelines, requirements and overall job status
• Quotes and invoicing – Liaise with Operations and Technicians to prepare, issue and follow up quotes and invoices
• Mail and deliveries – Sort, prepare and send/receive parcels, liaise with Australia Post and Couriers
• Reception – Maintain tidy reception, office equipment and paperwork

• Minimum 2 years office experience performing a similar role
• Excellent communication skills
• Working knowledge of Microsoft Office Suite (Outlook, Word, Excel)
• Demonstrated ability in invoicing and inventory control
• Organised and reliable with exceptional attention to detail
• Ability to work autonomously
• Proactive attitude a with strong business acumen and willingness to learn technical aspects of the business

• Competitive salary, open to negotiation based on your experience and skill set (plus super and employee product discounts)
• Great career opportunity, learn new skills within a stable and growing small business
• Flexibility – make it either a permanent or full time role - school hours friendly (5-6 hrs/day) or full time hours (8 hrs/day)

Thank you in advance to all applications. Please be advised only applicants selected for interview will be contacted.

Pay: From $60,000.00 per year

• 8 hour shift

• WINDSOR, QLD 4030: Reliably commute or planning to relocate before starting work (Preferred)

• Have you had any experience working within the electronics or telecommunications industries?

• Customer service: 4 years (Preferred)

Work Location: In person