Field Technical Specialist

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of .
• Amazing health and wellness benefits and perks.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

An exciting opportunity has arisen for a Field Technical Specialist to join our team at Abbott. This unique role has a profound impact on patients’ lives through providing pre and post procedure education together with intraoperative product support

Reporting to the Regional Sales Manager, you will be based in Brisbane or Townsville and provide technical expertise and support to Health Care Professionals and our Territory Managers.

Responsibilities:

• Shared account management and ownership, in consultation with the Territory Manager
• Provide clinical support to patients
• Attend theatre cases and provide technical support on Abbott Products
• Liaising with Territory Management re Neuromodulation promotion, product, therapies, service and support
• Providing market feedback on product and competitor activity
• Maintaining technical competency through training and education including knowledge of therapies and procedures
• Developing and maintaining relationships and delivering a high level of service delivery

Skills/Experience required:

• Bachelor’s degree in a scientific discipline equivalent: Bachelor’s degree in bio medical /medical technology/science preferred
• Experience in the clinical support of medical devices is highly regarded but not essential
• An ability to demonstrate a high degree of technical capability

• High level of empathy and emotional intelligence
• Self-motivated and driven to achieve best outcomes
• Aptitude to learn and take on new challenges
• Ability to identify and drive resolution of issues
• Excellent attention to detail
• Well-developed written and verbal communication skills; able to confidently liaise with Health Care Professionals and patients
• Collaborative approach to teamwork

Abbott provides some fantastic benefits for our employees, these include:

• Discounted Healthcare
• Discounted Shares program
• Wellness Programs
• Professional and Personal development opportunities
• AND…..Lots, lots more

To apply for this exciting opportunity, please visit our careers site at www.abbottcareers.com for more information.

Abbott is committed to building a diverse workforce that values diversity across gender, age, culture, disability and lifestyle.

We ask that recruiters respect our internal recruitment process and PSA panel, and refrain from contacting us, or referring candidates to this role.