Inside Sales Representative

apartmentThe Missing Link placeMelbourne scheduleFull-time calendar_month 

About Us

The Missing Link has been operating in Australia for over 27 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation. The Missing Link is one of the most awarded IT companies in Australia - recognised mainly for our people and processes.

With over 190+ staff and 25+ different countries represented in our business, we've cultivated a respectful and positive workplace where everyone feels valued, respected, and empowered.

The Role

The Missing Link is looking for an experienced and talented Inside Sales Representative to join our team.

As Inside Sales Representative, you will be a passionate and driven sales professional who enjoys and thrives on generating new business opportunities by identifying, contacting and qualifying new clients to add to our client base. You will be responsible for creating and managing leads through the sales pipeline whilst regularly tracking progress towards meeting activity metrics and sales goals.

You will be responsible for scheduling highly qualified meetings from inbound and outbound campaigns within target accounts. In order to do so, you will leverage a variety of prospecting tools and outreach techniques. You will also be required to collaborate with the Sales and Marketing teams to facilitate outreach for new programs, messaging, campaigns, and offerings.

Whilst you will enjoy the teamwork environment, you will also relish the opportunity to work autonomously to achieve results.

Whilst you will not be required to have extensive knowledge and experience within the IT sector, prior sales experience with an IT Systems Integrator, MSP or vendor will be a big plus.

We have strong partnerships with many leading vendors and have strong Managed Services capabilities.

If you would like to be part of our amazing journey as we continue to thrive and build our business and achieve your career growth and development, please apply for this unique opportunity!

Requirements
  • Minimum 2 years of sales prospecting experience through social media, cold callings, and emails
  • Core sales skills related to initiating conversations, uncovering basic needs, connecting needs to high level IT services and solutions, and driving interest in continued discussion with sales team members.
  • Previous experience with an IT Systems Integrator, MSP or vendor is highly desirable
  • Experience in using Customer Relationship Management (CRM) software
  • Strong verbal and written communication skills
  • Ability to work independently and as part of a team
  • Time management and organisational skills
  • A desire to learn and grow in IT sales
  • Bachelor’s degree in business or related field

Benefits

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link:

  • Supportive collaborative environment
  • Training / mentoring programs
  • Hybrid / Flexible working arrangements
  • Great commission structure
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