Site Retail Security Supervisor Full Time - Brisbane - ref. o92792015

• Reporting to the Trident Regional Security Manager on all security and safety related matters.
• Effective management and coordination of the greater security team, in line with all contractual service expectations and emergency management guidelines.
• Oversight of the security team roster and Trident’s time and attendance processes, including managing budgets, financial performance and taking on accountability for outcomes.
• Ensuring contract compliance in line with site operating instructions and all client critical policies and procedures.
• Ensure that quality service standards are maintained by all team members through effective auditing, training and mentoring – including onboarding, induction and site-specific training.
• Control of employee management and corrective action processes where required.
• The coordination and overseeing of training delivery to all security personnel, to ensure that service standards remain contemporary and in keeping with our contractual obligations.
• Compiling and generating various reports for both Trident and the client, in line with the service specifications.
• Liaising regularly with centre management and all stakeholders, including emergency services any associated local business and community groups, for the purpose of developing and maintaining strong working relationships.
• Ensuring compliance with relevant legislation, regulations, and company policies.
• Contributing to governance, strategy, and driving continuous improvement and innovation.
• Identifying and implementing improvements to existing security procedures and protocols.

The person we are looking for will possess:

• Minimum 3 years’ demonstrated experience in a supervisory, managerial or large team leadership role within the security industry.
• Excellent leadership skills, high-level interpersonal and exemplary communication skills and strategic planning abilities.
• Strategic thinker with a focus on results and a track record of achieving ambitious objectives.
• Strong problem-solving and decision-making skills, with a proactive approach to security and emergency management processes.
• Thorough understanding of security practices, procedures and all current and relevant legislation.
• Hold relevant industry licences in compliance with QLD Security Licencing – specifically Crowd Control, Security Officer (Unarmed) and Monitoring components.
• Hold a valid Senior First Aid Certificate with CPR
• Unrestricted working rights in Australia
• Open Class C - Australian Drivers Licence
• Proficient in the use of security-related technology and systems

Trident is an equal opportunity employer and actively encourages candidates who are Aboriginal and/or Torres Strait Islanders to apply.