Cairns - Senior Intake and Assessment Officer
As the first point of contact for individuals accessing our services, you will play a critical role in engaging, screening, assessing, and referring clients. Your goal is to build trust and rapport with a diverse range of consumers, as well as their families and friends, while delivering holistic, recovery-oriented care.
Benefits for you include:
Salary packaging up to $15,900 of tax-free income.Work in a dynamic Centre alongside professionals passionate about mental health.
Flexible, team-based approach to service provision.
Ongoing professional development and training.
Access to well-equipped consulting rooms, activity spaces, and resources.
Strong leadership support and a team committed to your growth.
Employee Assistance Program, staff discounts, and an employee referral bonus.
What You’ll Be Doing
Facilitating and monitoring the integration and coordination of care for clients, actively participating in case review meetings.Conducting comprehensive risk assessments, including evaluating suicide and violence risks, and devising action plans to mitigate these risks.
Delivering brief interventions, counselling services, and formulating treatment plans.
Undertaking intake and screening activities, including thorough bio-psycho-social assessments to ascertain client needs and aiding clients in accessing suitable services.
Assist the Stakeholder Engagement Coordinator in promoting Medicare Mental Health Centre at community events.
This is a fast-paced and varied role where no two days are the same. With a supportive and dedicated team around you, you’ll see the impact of your work daily.
What You’ll Bring:
Tertiary qualifications in health, behavioural/social sciences, community services, or a related discipline OR extensive experience in the mental health sector.Experience working in multidisciplinary teams and coordinating client care.
A deep understanding of mental health challenges and evidence-based interventions to support recovery.
Strong interpersonal skills to engage with a diverse range of clients, colleagues, and partner organisations.
To Get Started, You’ll Need:
A current Working with Children Check (Blue Card) or ability to obtain one.A satisfactory Police Check.
A current driver’s license.
About Open Minds Integrated Mental Health Services
Open Minds has been a leading provider of mental health services to local communities for over 111 years, operating sites across NSW and QLD. Our services include:
Headspace centres (for individuals aged 12-25)Medicare Mental Health Centres and satellite sites
Universal aftercare services
Psychosocial support programs
Clinical care and coordination
We are dedicated to collaborating with our health partners, stakeholders, local communities, and families to consistently deliver safe, high-quality, recovery-oriented care.
Apply now! We can’t wait to meet you.
Diversity is Strength. We encourage people from diverse ages, gender, identity, cultural backgrounds and experience including First nations peoples, Cultural and linguistically diverse, LGBTQIA+, lived/ peer, mental health experience, to apply for this position.
Open Minds acknowledges the Traditional Custodians of the lands on which we all work, live and play on. We pay our respects to the Elders past and present and extend that respect to all First Nations Peoples. We reflect upon the millions of footprints that are embedded into the earth from our Ancestors, the pathways that were forged, the meaning they leave behind and the continuation of the traditions through the next generations.