Program Manager - Process Standardization

Requirements

Job Type: Full-Time / Contract

About the Role:

We are seeking an experienced Program Manager to lead and coordinate the process standardization exercise across multiple subprograms within our client’s large-scale technology platform modernization initiative. This role is critical to ensuring consistency, efficiency, and alignment across the enterprise, driving the successful transformation of our technology infrastructure.

Key Responsibilities:

• Program Coordination: Oversee and manage the process standardization efforts across various subprograms, ensuring alignment with the overall modernization strategy.
• Stakeholder Management: Engage with key stakeholders, including senior management, subprogram leaders, and external partners, to ensure clear communication and collaboration.
• Process Improvement: Identify, analyze, and implement process standardisation to enhance efficiency and effectiveness across the technology platforms.
• Standardization Framework: Develop and maintain a comprehensive standardization framework, including policies, procedures, and best practices.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure the successful implementation of standardized processes.
• Performance Monitoring: Establish metrics and KPIs to monitor the progress and impact of process standardization efforts, providing regular updates to senior management.
• Change Management: Lead change management initiatives to ensure smooth adoption of standardized processes across the organization.
• Training and Development: Provide training and support to subprogram teams to ensure understanding and adherence to standardized processes.

Qualifications:

• Education: Bachelor's degree in Business Administration, Information Technology, or a related field. A Master's degree is preferred.
• Experience: Minimum of 7-10 years of experience in program management, preferably with a focus on process improvement and standardization in a large enterprise environment.
• Skills:
• Strong project management skills, with a proven track record of managing complex, multi-faceted programs.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Analytical and problem-solving skills, with a keen eye for detail.
• Proficiency in project management tools and software.
• Knowledge of industry best practices and standards in process improvement and technology modernization.

Benefits

Why Join Us:

• Impact: Play a key role in transforming our client's technology infrastructure and driving operational excellence.
• Growth: Opportunities for professional development and career advancement within a leading management consulting firm.
• Culture: A collaborative and inclusive work environment that values innovation and continuous improvement.

We offer you great opportunities within a dynamically growing consulting organization. You will elaborate and deliver best practice solutions and will be able to further develop your skills. At Infosys Consulting you will discover a truly global culture that embraces diversity at all levels, working with highly dedicated and motivated colleagues, a cooperative work environment and interesting training opportunities.