Sydney - Marketing Specialist

Our client, is a dynamic and forward-thinking Transport and Logistics provider. Catering to a varied customer base both locally and globally, their expansion has been driven by our dedication to maintaining high standards of excellence.

Location: Sydney

$90,000 + super

• Support the Marketing & Product Development Manager with implementing the Customer Experience marketing strategy, strategic campaigns and strategic initiatives that align with corporate strategy and business objectives.
• Develop marketing campaigns as required for delivering new products and services, annual tariff changes, and required customer experience improvement initiatives.
• Work with key stakeholders to execute against agreed strategies to deliver business outcomes.
• Translate research and customer insights into effective marketing campaigns and continuous business improvements.
• Develop multi-channel customer marketing campaigns through identified customer insights and delivered through an enhanced digital experience.
• Assist the Marketing & Product Development Manager to develop efficient and effective ways of working within Customer Experience and the broader

• Develop, facilitate, and manage marketing plans, third party relationships and channels that support business objectives through the delivery of tactical and always on campaigns – including radio, eDM, SEM, SEO and digital media.
• Build customer loyalty and brand health via various marketing channels, content, campaigns, emails and events.

• Develop creative ‘Energy Solutions’ marketing initiatives and assess and monitor performance
• Effective cross collaboration with internal and external stakeholders.
• Strong focus on creative campaign development built on customer data and insights, digital / multi-channel execution and customer-centric delivery for continuous improvements for the customer experience.
• Track campaign metrics, consolidate report data and campaign performance insights
• Provide recommendations that improve the customer experience – via customer feedback initiatives, new channel opportunities and improved customer satisfaction.

Project Management skills