Customer Service and Sales Support Executive

About Our Client

We are representing a large organisation in the Australian FMCG industry, recognised for their commitment to producing quality products. Being firmly established in the market, they are known for their strong focus on sustainability and innovation.

• Coordinate and manage customer service operations
• Handle customer enquiries, complaints, and feedback professionally
• Collaborate with sales and operations teams to meet customer needs
• Facilitate efficient communication between internal teams and customers
• Ensure customer satisfaction and loyalty by providing excellent service
• Stock allocation and maintaining inventory
• Ensuring clients adhere to their contractual obligation of minimum order requirements

The Successful Applicant

A successful Sales Support Executive should have:

• Experience in MS Office Suite
• Excellent written and verbal communication skills
• Strong internal and external stakeholder management skills
• High-level problem-solving skills and a customer-oriented approach
• Experience in the FMCG industry will be highly regarded

• A highly competitive salary package depending on experience
• Opportunities for career progression and professional development
• Onsite Parking