Retail Manager
THICC FOODS PTY LTD Sydney
Retail Manager (General)
Thicc Foods Pty Ltd – Full-time | Sydney, NSW
Annual Salary: $74,000 – $80,000 + superannuation
Thicc Cookies is a Sydney-based bakery brand known for our bold, high-quality cookies and desserts. We run a busy e-commerce store and operate at major national food events like the Sydney Royal Easter Show, as well as seasonal pop-up venues across different states.
Thicc Foods Pty Ltd – Full-time | Sydney, NSW
Annual Salary: $74,000 – $80,000 + superannuation
Posted: 13 May 2025
About the Role:Thicc Cookies is a Sydney-based bakery brand known for our bold, high-quality cookies and desserts. We run a busy e-commerce store and operate at major national food events like the Sydney Royal Easter Show, as well as seasonal pop-up venues across different states.
We’re currently seeking an experienced Retail Manager (General) to oversee day-to-day operations across our retail channels and event activations.
Key Responsibilities:
- Manage daily retail operations across pop-up stores, food festivals, and online fulfilment
- Coordinate logistics and liaise with event organisers for setup, pack-down, and site operations
- Oversee stock control, ordering, and deliveries to ensure timely and efficient service
- Train, supervise, and roster staff to maintain performance and service standards
- Support product presentation and merchandising, both online and at in-person venues
- Monitor retail sales, KPIs, and provide input into improving customer experience
- Assist with warehouse activities and lifting stock (must be able to lift 15–20kg)
Skills and Experience Required:
- Minimum 2 years’ experience in a retail or hospitality management role
- Strong leadership, communication, and problem-solving skills
- Proven experience coordinating logistics, staff, and inventory in dynamic environments
- Comfortable with physically active roles, including lifting and moving stock up to 20kg
- Available for weekend and public holiday work during events and peak periods
- Experience in e-commerce or event-based retail operations is highly valued
We are a proudly Australian-owned cookie company baking and shipping nationwide. Our brand thrives on a strong e-commerce presence and seasonal pop-up stores at major events, supported by a passionate retail team. While we also operate a wholesale arm, this role focuses primarily on our customer-facing and event-based retail operations.
Location: Sydney, NSW (with occasional interstate travel for events)
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