Customer Collaboration Manager
We have a fantastic new opportunity for a Customer Collaboration Manager as a part of our talented and dynamic supply chain team based in Melbourne. You will drive innovative and sustainable supply chain solutions to accelerate commercial success for the business and our customers.
Reporting to the Head of Demand & Customer Supply Chain, you will be responsible for delivering key retailer metrics such as service level, delivery performance, promotional execution, collaborative forecasting, and inventory holdings. You will lead a team of integrated supply planners, and drive order to cash efficiencies with key stakeholders to optimize the end-to-end value chain.
Your responsibilities will include (but are not limited to):
- Manage the end-to-end supply chain from supply planning with customers to delivery of route to market.
- Manage and support both internal and customer KPI delivery including case fill, forecast accuracy, delivery on time/in full, and key events execution.
- Create supply chain value by developing a 12-month Customer Supply Chain Joint Business Plan (JBP), fostering collaboration, aligning business targets, and regularly reporting progress.
- Contribute & influence demand planning activities to ensure the best outcomes for customer and promotional execution.
- Manage effective stock holding and demand collaboration between Danone and customer
Your agility and proven track record of managing key customers and internal stakeholders, strong influencing and team management skills will see you succeed in this role.
Ideally, you will have:
- Tertiary qualification in Business/Commerce/Supply Chain/Logistics or related field.
- At least 5 years of FMCG supply chain experience/customer-facing experience advantageous/supply & demand planning is desired.
- Experience of leading and motivating a small team.
- Excellent interpersonal skills and the ability to build strong relationships with ease.
- Strong stakeholder engagement skills
- A can-do attitude and ability to hit the ground running.
Our headquarter is in France, we have offices in 55 countries across the globe and our products are sold in over 120 markets. We have been around for more than a century and are proud owner of some of the best-known brands worldwide including favorites like YoPro, Activia, Aptamil and Karicare
Danone ANZ is proud to be awarded the Great Place to Work accreditation winner for ANZ in 2024 – a globally recognized program where we feature as one of Australia’s top places to work.
Visit our website WE ARE DANONE to know more about us.
WE OFFER
At Danone, you are part of a global network, we offer the opportunity for continuous development and progressive career opportunities. We are looking for passionate candidates who are looking forward to working in an entrepreneurial culture and embracing our company leadership values. In return for your dedication and enthusiasm, we offer:
- A high-performing, collaborative team culture
- Flexible Hybrid working
- Diverse and inclusive work environment
- Personalised learning opportunities to set you up for success
- Competitive Total Reward package
We believe everyone has talent, something that comes naturally to you. Your uniqueness is something that brings both excellence as well as energises you.
HOW TO APPLY
If this sounds like the perfect opportunity for you to make this role your own, please hit the APPLY button, but do so before 18^th October 2024.
Diversity, Equity and Inclusion (DEI)
We proudly affirm that we are an Equal Employment Opportunity employer, and our ambition is to foster an INCLUSIVE & DIVERSE workplace where all Danoners can bring their uniqueness to contribute to business results. Our commitment to DEI ensures that all qualified individuals receive fair consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability at our company.