Support & Maintenance Engineer

This position requires a hands-on approach and collaboration with internal teams to ensure the reliability and efficiency of systems in operation.

Key Responsibilities:

• Conduct preventative and corrective maintenance of OMCS and Integrated Operation Management and Control Systems (IOMCS) in operation.
• Coordinate with clients, stakeholders, and operators for efficient management of the systems.
• Investigate and rectify issues and defects in the systems using SICE’s Service Management tool.
• Perform root cause analysis of complex problems impacting PLC and sub-systems.
• Assist with the implementation and testing of SICE projects under the support & maintenance scope.
• Manage the installation and deployment of new software releases.
• Perform regression testing for system or application upgrades.
• Create and update internal documentation, protocols, and procedures for system maintenance.

• Bachelor’s degree in IT, Computer Science, Engineering, or a related field.
• 2-4 years of experience in support and maintenance roles within technology systems.
• SQL Certification or equivalent experience is highly desirable.
• Familiarity with Windows environments and basic skills in Windows administration.
• Experience with the Atlassian suite (Jira, Confluence) or similar Service Management tools is preferred.
• Excellent communication skills, both written and verbal.
• ITIL Certification and knowledge of PLC systems are a plus.

• Be part of large scale infrastructure projects.
• A collaborative, supportive and diverse work environment where everyone has the chance to make a difference.
• Enjoy a range of benefits including up to 3 additional days of leave per year, access to a learning platform for personal and professional growth, novated leasing, coaching and wellbeing support through our EAP, and much more!

Your unique perspectives contribute to our collective strength. Be part of a team that values and celebrates diversity – apply today.

Due to the high volume of applications received, only successful candidates will be contacted. We apologise for the inconvenience.

Unsolicited applications from recruitment agencies will not be accepted.