Application Support Engineer - SAP Basis
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more about us at www.accenture.com.
We are:
Accenture’s SAP practice, and we bring the New to life using design thinking, agile development methodologies, and the latest smart tech like IoT, automation, and AI. We even built myConcerto, a mix of SAP and Accenture that helps manage our clients to big wins.Ready to learn as much as you can? We train our people on "new" SAP like SAP Leonardo, S/4HANA and Cloud, and we offer classes and support through our 50,000+ member community. It’s also nice to know our hard work doesn’t go unrecognized. We’ve got over 70 SAP awards—more than any other partner—and we manage business partner for SAP SuccessFactors, SAP Ariba, SAP Hybris, SAP FieldGlass, SAP Concur, and more.
Job Description
As an application support engineer, provide a dynamic service identifying and solving issues within multiple components of critical business systems of leading Australian Bank.
Roles & Responsibilities: -- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Collaborate with cross-technical teams to enhance system performance.
- Document processes and procedures for future reference.
- Monitor system performance and proactively address potential issues.
- Identify opportunities for process improvements and automation.
Required Skills:
- Proficiency in SAP Basis Administration with at least 5 years of hands-on experience.
- Experience with SAP HANA and SAP NetWeaver.
- Strong understanding of system architecture and database management.
- Experience in troubleshooting and resolving application issues.
- Familiarity with performance tuning and optimization techniques.
- Knowledge of ITIL framework and incident management processes.
- Excellent communication and interpersonal skills.