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About Heidi

Heidi is on a mission to half the time it takes to deliver world class care. We believe that in 2050 every clinician will practice with AI systems that free them from administrative burden and increase the quality and accessibility of care to patients across the world.

Today, we have a suite of tools that modernise the way patients receive and clinicians provide care. Heidi transcribes consultations to generate clinical notes, templates, documents and next-step actions. These tools are being stitched into a platform that will define a new mode of providing healthcare, pretty cool (we think so too).

We’ve recently raised our $10M Series A led by Australia's largest VC firm, Blackbird Ventures and we have an ambitious global go-to-market strategy starting with the US and Europe. We’re hiring a proactive HR/People Specialist to support our global expansion by leveling up our HR Operations, working in close collaboration with the Leadership team, your colleagues in the People team and the Operations team.

The role

Reporting into our Head of People you will have a key part in reimagining our HR systems & processes, local & international payroll, onboarding process, performance management, engagement surveys and championing initiatives to build on our epic culture .

This role will involve equal parts managing BAU and leading or participating in projects that will help us build best in class People systems and processes to support our teams as we move into hyper growth mode.

• Own all HR systems and processes from end to end ensuring a delightful employee experience
• Implement scalable people solutions by drive enhancing HR operating efficiencies
• Own the implementation of our new HRIS ensuring successful migration of employee information and company wide adoption
• Support our Head of People in working with our global partners and payroll systems (US, UK), learning how employee benefits and retirement funds work in the different markets.
• Maintain accurate employee records including personal information, employment details, benefits, payroll, and performance data; ensuring confidentiality and compliance with all applicable laws and regulations.
• Launch and run our quarterly engagement surveys ensuring participation and actionable insights.
• Generate HR reports and metrics where relevant to help drive data-based decision-making on how we improve the employee experience.
• Implement, champion and update our employee policies as we scale eg. parental leave, health benefits and wellness.
• Support in the curation and coordination of company wide updates, all-hands and off-sites.

• Proven track record of 2+ years experience in HR operations or a similar people role ideally within a thriving tech startup/
• Familiarity with people/talent tech stack such as HRIS, ATS, performance and payroll systems such as Bamboo, Hi Bob, Culture Amp, Xero, Deel, Culture Amp is advantageous.
• Strong knowledge of HR practices, principles, processes and basic employment laws
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a chaotic environment.
• Demonstrated ability to maintain confidentiality and handle sensitive situations with discretion.
• Pace and urgency to your work is essential, if you are execution focused and get sh*t done no matter how much chaos and ambiguity surrounds you - great.
• Ability to work autonomously with high levels of accountability to meet ambitious growth goals.
• Someone who is compassionate, has a great sense of humor, a zest for life, is keen to accelerate their career in people and have fun!

Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships, we’d love to hear from you.

• We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.
• You'll be surrounded by a world-class team of engineers, medicos and designers to do your best work, inspired by our shared beliefs:
• We will stop at nothing to improve patient care across the world.
• We design user experiences for joy and ship them fast.
• We make decisions in a flat hierarchy that prioritizes the truth over rank.
• We provide the resources for people to succeed and give them the freedom to do it.

• Flexible work with a 50% hybrid environment
• Additional paid day off for your birthday and wellness days
• Full gym access in our Melbourne location and Sydney TBC..
• A generous personal development budget of $500 per annum
• Learn from some of the best engineers and creatives, joining a diverse team
• Become an owner, with shares (equity) in the company, if Heidi wins, we all win
• The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
• If you have an impact quickly, the opportunity to fast track your startup career!

At Heidi, we’re committed to a diverse and inclusive workplace. Heidi is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age.