Residential Care Officer

apartmentZeolla Solutions placeMelbourne calendar_month 
Position: Residential Care Officer
Type: Full-time
Employer: Orbit Care Services
Location: Mernda, VIC, 3754
Salary: $75,000 p/a
About Orbit Care Services:
Orbit Care Services is a registered NDIS provider based in Melbourne. We are a forward-thinking organization with a strong commitment to delivering person-centered support to individuals with disabilities. Our mission is to positively transform lives by upholding the highest professional standards, adhering to human rights principles, and embracing innovation in care practices.
At Orbit Care Services, we are more than a service provider; we are your partner on the journey to empowerment and independence.
Role Overview:
The Residential Care Officer is a pivotal role within our organization, responsible for assessing clients' needs, developing, planning, and implementing tailored support programs that empower participants in their daily lives. The position requires close collaboration with participants, their families/advocates, and allied health professionals to ensure holistic and effective support.

This role plays a key part in fostering client independence, well-being, and social inclusion.

Key Responsibilities
  1. Client Needs Assessment & Support Planning

Conduct initial and ongoing assessments to understand clients’ goals, needs, and preferences.

Develop, plan, and implement individualized support programs.
Collaborate with families, allied health professionals, and other stakeholders to ensure a holistic care approach.
Educate staff to implement and follow client support plans.
  1. Health and Wellbeing Management
Coordinate and attend appointments with health professionals, social workers, and other institutions.
Monitor clients’ physical and mental health, ensuring timely interventions and referrals.
  1. Monitoring & Progress Reporting
Regularly assess client progress, document outcomes, and adjust care plans as needed.
Provide detailed reports and updates to the Director, Service Delivery Manager, and other stakeholders.
  1. Referral and Liaison
Refer clients to suitable services for health, housing, employment, and training needs.
Establish relationships with community groups, government agencies, and private businesses to promote resource access.
  1. Community Engagement & Program Coordination
Facilitate participation in community activities and programs to promote social inclusion.
Advocate for clients’ rights, ensuring they are aware of their entitlements.
  1. Support for Families and Carers
Offer education, guidance, and emotional support to families.
Assist in creating supportive environments within group housing and adult service units.
  1. Offender Supervision

Supervise individuals on probation or parole to ensure compliance and provide reintegration support.

(Note: Offender supervision may require Authorised Practice Officer approval, which Orbit Care Services will guide you through.)

  1. Support for Young People
Assist young individuals in addressing social, emotional, and financial challenges.
  1. Submissions and Reporting
Prepare and submit funding and resource submissions in alignment with community and organizational goals.
  1. Administrative Duties
Maintain accurate and up-to-date records and documentation.

Ensure compliance with organizational policies and relevant guidelines.

Requirements: Australian citizens and permanent residents are encouraged to apply.

Diploma in Community Services or a related field.
At least 1 year of experience in a similar role, working with individuals with disabilities or in community services.
Strong understanding of person-centered care principles.
Exceptional interpersonal and communication skills.
Ability to work collaboratively with participants, families, and professionals.
High level of organizational and time management skills.

Knowledge of NDIS Code of Conduct and relevant disability legislation is desirable.

How to apply: Candidates must submit their resume via the online portal.

Only shortlisted candidates will be contacted.

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