Client Service Officer

The client service officer's role is part of a dynamic and fast paced working environment, in a team with a strong supportive culture, empowering to proactively assist in making positive impacts regarding electrical safety for everyone in Queensland.

Key Responsibilities:

• Deliver record keeping services (database, financial, HR) in accordance with legislative, departmental and organisational policy and guidelines;
• Monitor queries and direct calls from internal and external clients in relation to ESO Supply and Network activities;
• Use, update and monitor relevant databases and files confirming quality and accuracy of data;
• Maintain and retrieve information necessary to efficiently provide the delivery of ESO services, including accessing and maintaining data held in the on-line databases;
• Booking of travel through the online QTravel system and preparation of pre and post travel documentation;
• Purchasing and issue of goods and services in accordance with delegated authorities and in compliance with Departmental Purchasing Policy;
• Preparation of credit card charges, Cab Charge vouchers and monthly reconciliation;
• Provide high level administrative support to the Electrical Licensing team, as a member of the business unit;
• Provide, if required, administrative support across the ESO business under direction of your Manager; and
• Actively participate in the promotion of a discrimination free workplace culture that values equity and diversity.

Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.