Customer Relations Officer
Michael Page Perth
About Our Client
Our client is a well-established public sector organisation. Known for their commitment to community and excellent working conditions, this large organisation is an outstanding place to further your career in the Secretarial & Business Support department.
Job Description- Efficiently respond to customer enquiries, ensuring high levels of customer satisfaction
- Coordinate and manage customer feedback
- Collaborate with various departments to resolve customer issues
- Maintain an updated knowledge of company policies and procedures
- Prepare detailed reports on customer interactions for management review
- Provide support to the Secretarial & Business Support department as required
- Attend team meetings and contribute to strategy discussions
- Ensure all responsibilities are carried out in accordance with the public sector's standards and regulations
The Successful Applicant
A successful Customer Relations Officer should have:
- Relevant educational qualifications
- Prior experience in a customer relations role
- Exceptional communication and interpersonal skills
- Proficiency in Microsoft Office Suite and CRM systems
- A passion for delivering excellent customer service
- Ability to work effectively in a fast-paced environment
- A competitive salary range between $32 - $37 AUD per hour
- An inclusive and friendly company culture
- Opportunity to work in the easily accessible office
- Experience working in the public sector industry
- Chance to contribute to the Secretarial & Business Support department
If you believe you're the perfect fit for this Customer Relations Officer role, don't hesitate - apply today! This is your chance to make a real difference in a public sector organisation that truly values its employees.
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