[ref. z50184118] Application Support Analyst - Sydney
GOSOL AUSTRALIA PTY LIMITED Sydney
Key Responsibilities:
- Actively update, maintain, and monitor all aspects of application to provide uninterrupted support.
- Experience in managing Web connect, Recs, Gems, STL Fetch and Matching Service.
- Work with other support teams (EIA, DA/DBA, server teams) to ensure application is up and running without any hindrance.
- Implement integration plans/scripts to validate that application changes meet technical specifications.
- Responsible to troubleshoot/resolve incidents and business support item.
- Participate in technical reviews at appropriate stages of development.
- Perform application support tasks like- systems support, security reviews, & maintenance tasks.
- Participate in production support/pager duty rotation including weekend and off-hour support coverage.
- Installing new hardware, software, and networking systems.
- Proposing simple and effective solutions.
- Actively update, maintain, and monitor all aspects of application to provide uninterrupted support.
- Good working knowledge in RP2.4 version or above.
- Having good knowledge in production support working experience in using technical skills,
- Oracle DB - PL SQL/ SQL server RP2.4 version or above
- Shell scripts
- Unix
- Control M scheduler
- Application networking
- Web UI or browser-based application
- Good analytical & troubleshooting skills
- Ability to work under pressurized environments
- Good communication (Oral, Verbal & Written) skills
- Set of Technical skills mentioned above
- Self-driven, proactive team player
- Relevant certifications
- ITIL/ production support background Interpersonal skills
- Tools like Control M, ServiceNow, AppDynamics, Splunk, Excel
Robert HalfSt Leonards NSW, 5 km from Sydney
development.
ROLE & RESPONSIBILITIES
As the Application Support Analyst, you'll provide remote support primarily to Japanese customers (banks, brokers, hedge funds) who are using the organisations trading applications & products.
You'll wear 'multiple hats...
GoTech Solutions Pty LtdSydney NSW
Key Responsibilities:
• Actively update, maintain, and monitor all aspects of application to provide uninterrupted support.
• Experience in managing Web connect, Recs, Gems, STL Fetch and Matching Service.
• Work with other support teams (EIA, DA...
Sydney NSW
ensuring change management compliance.
• Maintain platform documentation, runbooks, and SOPs.
• Collaborate with application support, infrastructure, and security teams to ensure platform resilience and compliance.
• Support on-call operations as part...