Technical Trainer Lead ? Motor Claims
Atlam Group Brisbane
The role:
Drive improved process efficiencies by ensuring the maintenance of the knowledge management systems for Motor Claims
Work to continuously improve the learning material for the Motor Claims Operation team to assist with the onboarding of new team members
Provide a roadmap for ongoing technical training for the Motor Claims Operation team
Improve attrition and staff engagement by increasing motor claims knowledge
Assist with the continuous improvement of Complaint handling and performance at First Point of Contact
Ensure compliance and business risk policies are both adhered to and challenged
Leading a team of technical experts, as our new Technical Trainer Lead, you will be responsible for improving operational performance, and capabilities through training programs.
You will:
Improve the Motor Claims Operation expertise through improved training programs including developing, implementing, and enhancing Motor Claims Operation Induction training and ongoing developmentDrive improved process efficiencies by ensuring the maintenance of the knowledge management systems for Motor Claims
Work to continuously improve the learning material for the Motor Claims Operation team to assist with the onboarding of new team members
Provide a roadmap for ongoing technical training for the Motor Claims Operation team
Improve attrition and staff engagement by increasing motor claims knowledge
Assist with the continuous improvement of Complaint handling and performance at First Point of Contact
Ensure compliance and business risk policies are both adhered to and challenged
... Click here to view more detail / apply for Technical Trainer Lead ? Motor Claims
Brisbane QLD
Description Downer Rail and Transit Systems Business Unit has an exciting opportunity for a Technical Trainer to join our team. Our Rail & Transit... Company: Social Infrastructure and Citizen Services Location: Hervey Bay Region - Fraser...
Michael PageBrisbane QLD
environment.
• Clear growth opportunities within a company undergoing significant investment and modernisation.
• Access to technical training and resources to enhance product knowledge and skills.
• A chance to play a key role in driving business growth...
Brisbane QLD
working model.
Missions/Main Duties:
• Spearhead the creation of engaging, effective, and interactive blended learning solutions tailored to end users undertaking technical facilitated and digital learning.
• Develop bespoke e-learning content...