Functional Analyst

About Our Client

If you have a passion for analysing business requirements and ensuring seamless system alignment, this could be the perfect opportunity for you.

• Appropriately communicate project status, escalate issues, and manage time lines and action items.
• Engage with the project team and stakeholders, acting as an advocate for the business.
• Analyse and validate business requirements, tailoring the system to meet those objectives.
• Manage communications, scheduling, and logistics for ERP-specific projects.
• Support project artefacts creation, including RACI matrix and test scripts.
• Collaborate with vendor support to resolve application issues and system problems.
• Design, develop, and produce detailed standard and ad hoc reports.
• Participate in pre-project activities and internal initiatives as required.
• Prepare design documents and other technical documentation to support the business application.
• Communicate with external vendors and conduct joint solution reviews.
• Recommend and implement effective uses of technology to support business processes.
• Develop, document, and maintain best practices, project standards, procedures, application quality objectives, and 'lessons learned,' including metrics for assessment.
• Analyze, design, construct, test, and implement system or application enhancements.
• Guide the technical team to deliver a flexible and scalable solution.
• Ensure instructional materials are accurate, providing subject matter expertise for end-user training.
• Resolve complex customer issues by recommending and implementing solutions.
• Participate in business system readiness planning (UAT & Go-live phases) and support stakeholders during and post-go-live (hyper-care support).

• Proven experience as a Functional Analyst, particularly in ERP implementation projects.
• Strong understanding of business processes and the ability to tailor systems to meet operational needs.
• Excellent communication skills with the ability to engage stakeholders and manage vendor relationships.
• Experience with D365 Business Central or similar ERP systems is highly desirable.
• Strong problem-solving skills and the ability to drive issue resolution.
• Proficiency in creating project artefacts such as RACI matrices, test scripts, and technical documentation.
• Ability to work both independently and as part of a team, managing multiple tasks and projects effectively.

• A pivotal role in a major business transformation project.
• Flexible working arrangements.
• Competitive salary package
• An opportunity to work with a collaborative team and gain experience with industry-leading technologies.