Abbotsford - Senior IT Support - Must be Australian Citizen

The Company

This is an opportunity to join an organisation who are at an exciting stage of growth servicing an exciting industry. Located close to the CBD in the inner suburbs, this company combines industry-leading business with ever-evolving technology and invests in your growth with certifications and career progression opportunities.

The Role

In this high energy role, you will support the IT Manager in maintaining all aspects of the organisations computer infrastructure and cloud systems.

Expected duties:

• Manage the IT support ticket queue and provide first and second level triage and general support
• Perform troubleshooting to address any problems with computer systems.
• Perform the upgrade and installation of new hardware and software. This includes maintaining user devices, networks, servers and security programs and systems.
• Maintain and monitor the use of the Microsoft 365 suite e.g. Email/Exchange,
• SharePoint/OneDrive, Teams, as well as maintain backups and perform data recovery if necessary.

Please note for this role you MUST HAVE:

• Unrestricted working rights in Australia & eligibility for Government Security Clearance (Australian Citizenship required).

Your Skills & Experience

Technical skills:

• Relevant tertiary qualifications, including at least 3 years of IT experience.
• Previous experience working with Microsoft Intune MDM at a mid to high level.
• Administration experience with the full suite of Office 365 applications.
• Strong experience with Microsoft Windows 10/11
• Experience with server & network administration
• Experience with Active Directory administration

Personal skills:

• Ability to have a laugh
• Ability to be a team-player and integrate in with the wider business.
• Ability to learn on the go and provide solutions to unique issues.
• A drive to succeed and improve processes by offering ideas.
• Clear communication skills - both verbally and written.
• A passion for all things IT and technology.

Apply Today

Please send your resume by clicking on the apply button.

Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne

Job Reference No: 06810-0013174737 JR

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