General Manager - Operations
Make a difference and apply for our General Manager - Operations role today.
As the General Manager - Operations, you will oversee and drive the operational performance of Marley Spoon Australia, ensuring efficiency, compliance and alignment with strategic business objectives. This role balances high-level strategic oversight with a hands-on approach to driving operational excellence.
Your role:
- Operational Leadership: Develop and implement strategies to enhance efficiency and drive growth across production, fulfilment, logistics, and supply chain operations.
- Production & Fulfilment: Ensure efficient production processes, on-time deliveries, and resource optimization to meet customer demand.
- Logistics & Supply Chain: Oversee inbound and outbound logistics, inventory management, and demand planning to maintain operational excellence.
- Continuous Improvement: Implement Lean, Six Sigma, and AI-driven solutions to enhance operational performance and cost-effectiveness.
- Compliance & Quality Assurance: Ensure adherence to food safety standards (GMP, HACCP), regulatory requirements, and best industry practices.
- Reporting & Data-Driven Decision Making: Monitor KPIs, provide insights, and drive strategic initiatives based on performance analytics.
- Bachelor’s degree in Operations Management, Supply Chain Management, Industrial Engineering, or a related field.
- MBA and other post-graduate degrees & qualifications preferred
- 15+years of experience in operations management, with at least 10 years in a senior leadership role within FMCG, Logistics or food manufacturing.
- Expertise in Lean/Six Sigma methodologies with a track record of driving continuous improvement.
- Strong leadership skills with experience managing large, cross-functional, multi site teams.
- Proficiency in operational management software, ERP/MRP systems, and AI-driven automation tools.
- In-depth knowledge of food safety regulations (GMP, HACCP) and compliance.
- Ability to make data-driven decisions to optimize operational performance.
- Strong communication, organisational, and project management skills.
- Enjoy discounted Marley Spoon boxes, conveniently delivered to your doorstep.
- Access an extra 6 days of Annual Leave per year.
- Get formal training and development with 5 paid training days each year.
- Experience autonomy in every role - act in an environment where we get things done without having formal hurdles.
- Take advantage of free on-site parking, making your workday hassle-free.
- Immerse yourself in a workplace characterised by flat hierarchies and great team spirit.
- Thrive in an open, diverse, and inclusive workplace where over 50 nationalities come together.
- Access a corporate discount on health insurance, offering comprehensive coverage for you and your family at a reduced rate.
- Unlock the opportunity to learn and explore across different functions and departments, nurturing your continuous growth and development.
- Get 24/7 support for your health and well-being through Sonder, ensuring you're at your best both in and out of the office.
- Take advantage of our generous Parental Leave scheme, which includes $7.5k childcare pay for eligible employees.
Our mantra is that growth is a shared journey #WhenYouGrowWeGrow. Our aim is to provide a supportive environment where everyone can flourish and achieve their full potential.
If you're intrigued by what you've read and eager to learn more, take a look inside our company culture: https://www.youtube.com/watch?v=TSI4cTKabls.
Join a team that celebrates diversity, inclusion and flexibility. At Marley Spoon, we welcome all and strongly believe that different perspectives and backgrounds nourish our growth. With well-being as a key ingredient in our recipe for success, our commitment to supporting our team members is rooted in the belief that a healthier, happier workforce benefits us all.