Client Coach
MEDIGALAXY AUSTRALIA PTY LTD Brisbane
Position Title: Client Coach
Location: Brisbane, North Brisbane, Central Coast NSW, Orange and Bathurst NSW
Position Type: Contract - $35 per hour
Reports To: HCP Team Lead
Location: Brisbane, North Brisbane, Central Coast NSW, Orange and Bathurst NSW
Position Type: Contract - $35 per hour
Reports To: HCP Team Lead
Position Summary: We are seeking a compassionate and experienced Client Coach to guide senior citizens through the aged care system. The ideal candidate will have a deep understanding of the challenges faced by seniors and will provide personalised coaching to help them navigate the complexities of aged care services.
Important Note: applicants over 55 years old are encouraged to apply.
Key Responsibilities:- Provide one-on-one coaching to senior citizens, helping them understand and access aged care services.
- Assist clients in identifying their needs and developing personalised care plans.
- Guide clients through the application process for aged care services and support them in completing necessary documentation.
- Offer emotional support and encouragement to clients and their families throughout their aged care journey.
- Stay informed about changes in aged care policies and services to provide accurate and up-to-date information to clients.
- Collaborate with other aged care professionals and organisations to ensure clients receive comprehensive support.
- Maintain detailed records of client interactions and progress.
- Prepare all the required paperwork to sign up new clients
Qualifications:
- Some understanding of the aged care system and services available to senior citizens.
- Excellent communication and interpersonal skills.
- Empathy and patience when working with senior citizens and their families.
- Ability to work independently and as part of a team.
- Previous experience in a coaching, counselling, or social work role is preferred.
- Competitive hourly rate and working hours flexibility
- Opportunity to make a meaningful impact on the lives of senior citizens.
- Supportive and collaborative work environment.
- All necessary training will be provided to ensure you are fully equipped to support our clients.
- Ongoing training and professional development opportunities.
Eight Mile Plains QLD, 13 km from Brisbane
Overview:
Introduction
At MAX we will support you in your journey as you embark on a customer service career that sees you contributing to your community. This full time role will see you as part of a team that provides support and assistance to...
PeopleBrisbane QLD
Employee Relations advice to the business, whilst working within a highly collaborative team of ER professionals.
• Delivering day to day phone based advice and coaching to line managers on employee relations matters such as grievances, performance...
Brisbane QLD
Coach-DES, you'll be doing so much more than finding jobs.
At MAX we are passionate about helping to break down any barriers our customers may be affected by through empowering and motivating our customers to become job ready and supporting them...